Embed an intelligent assistant on your website Illustraion

Embed an intelligent assistant on your website

Connect with your customers instantly with the power of bots that reside within your website

Illustraion Delight your customers

Delight your customers

Leverage the power of chat and deliver meaningful experiences

Illustraion Unlimited options to customize

Unlimited options to customize

Personalize the look and feel of your web widget with a wide range of options including watermark, fonts and much more

Illustraion Get Analytics

Get Analytics

Track user conversations, gain valuable insights and get timely reports

Are you a developer? Get started right away
Know More
Ask us to do your chatbot development.
Contact Us
Web Widget FAQs

A web widget is a small piece of software or an independent application "embedded" into a website, and used by an end-user. It can improve a website's performance, and boost its SEO results. One of the most useful applications of a web widget is to embed customer service into your brand's website.

For instance, Gupshup's web widget lets you build a chatbot, and embed it into your website in just a few steps. Customise its look and feel, and get going with meaningful customer conversations, without any coding. With the Gupshup web widget, your customers can:

  • Access information or services quickly (self-service)
  • Submit a support request
  • Request a callback
  • View a number to call

The widget even supports live chats with real agents, so your customers have all the support they need when they need it. To know more, click here.

A widget can be any kind of self-running application embedded into a website to enhance an end user's website or brand experience. It is independent of the website that hosts it.

Examples of web widgets include live weather displays, clocks, calendars, booking forms, floating social media buttons, appointment books, forums, translators, video players, slideshows, search bars, and chatbots. A web widget can be an icon, button, progress indicator, scroll bar, on-off toggle, pull-down menus, and much more.

The easiest way to add a chatbot widget to your website is with Gupshup's web widget. Just a few simple steps, and you'll be ready to go with an automated chatbot that "talks" to your customers, and gives them the conversational experiences they crave. Click here to get started.

The fastest and easiest way to add a widget to your website is with a ready-made tool like Gupshup's web widget. You don't have to set up a dev environment, install libraries or packages, or set up your own server space, because Gupshup takes care of it all for you.

Gupshup provides unlimited customisation options, so you can customise your watermarks, fonts, and colours to match your brand's personality. Click here to get started if you're a developer. If you'd like to hire Gupshup to do your chatbot development for you, contact us here.

There are many types of web widgets, including live weather displays, clocks, calendars, booking forms, floating social media buttons, appointment books, forums, translators, video players, slideshows, search bars, and chatbots.

Although the specific goal of each widget may differ (provide information, encourage engagement, entertain users, connect on social media, etc.), the ultimate purpose remains the same: to enhance user experiences, and delight them so they keep coming back for more.

A widget is a great way to engage with site visitors, enhance the site's functionality and involve them in rich two-way conversations with chatbots. Installing a chatbot web widget is as simple as copying and pasting some text into your website with Gupshup's web widget. Click here to get started.

With Gupshup's web widget, it's easy to add a new chatbot widget to your website. No setting up a dev environment, no complex coding, and no worries about server space. Gupshup automates the entire widget creation process so you can add a functional widget to your website in just a few minutes.

Customise your new web widget with Gupshup as per your brand's needs. You will receive a small piece of HTML code and directions for where to put it on your site. A simple copy and paste is all that's required because Gupshup has already done all the hard work with its simple code editor, a publishing mechanism and a diagnostics program.

Are you a developer? Get started with your web widget by clicking here.


Please wait

Added below language support for WhatsApp,

Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.

New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor.

API.ai tool is now available for developing your NLP/AI bot.

Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.

New channels added for publishing bots- Smooch.io and your website as a web widget.

Now you can access our services including the bot builder tool using your Facebook login credentials.

Now you can delete the dummy bots created for testing from the My Bots Dashboard.

You can now access Bot specific data from your Dashboard itself.

Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.

We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).

Following is the list of parameters.

  1. sender
  2. message
  3. context

However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.

  1. senderobj
  2. messageobj
  3. contextobj

You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to devsupport@gupshup.io