Engage, retain, and convert faster with personalized conversational campaigns

Plan, optimize, and deliver multi-channel conversational marketing campaigns that maximize engagement, reduce acquisition costs and drive conversions

Campaign Marketing

Trusted by leading consumer brands globally

tata
flipkart
youtube
nobroker
walmart
citibank

Create personalized campaigns across the customer journey

Automate campaigns by targeting specific audience based on intent, personas to drive higher conversions and revenue

Engage at scale with both broadcast campaigns and trigger based interactive campaigns based on events like abandoned cart

Boost brand loyalty & sales using one-time or recurring WhatsApp notification campaigns

Create personalized campaigns across the customer journey

Get a head start with customizable templates for your industry

Create multistage campaigns in just a few clicks and plan your campaigns ahead of time with
pre-built templates

Adapt customer journeys based on real-time events. such as purchases, browses, or any event unique to your customers

Seamlessly integrate with marketing tools and CRMs like Clevertap and Moengage to send tailored campaigns

Get a head start with customizable templates for your industry

Optimize performance and enhance your marketing ROI

Analyze the effectiveness and overall performance of your WhatsApp campaigns using visual dashboards, in real-time

Track the number of conversions per campaign and the revenue contribution to your bottom line

Uplift campaign efficiency and optimize customer journeys to improve ROI and conversions

Optimize performance and enhance your marketing ROI
  • Increase in conversions

    1.7x

    Increase in conversions

  • Engagement and retention

    2x

    Engagement and retention

  • Annualized ROI

    20x

    Annualized ROI

Create personalized, highly engaging customer experiences

Customizable<br/>templates

Customizable
templates

Create personalized campaigns with customizable variables such as text, media, buttons, and more

Optimize<br/>performance

Optimize
performance

Get actionable insights into your engagement, conversions, and campaign performance with real-time analytics

<span>Cross-channel</span><br/>orchestration

Cross-channel
orchestration

Scale engagement over WhatsApp, SMS by customizing and personalizing each message

Seamless<br/>integrations

Seamless
integrations

Execute campaigns. personalize the messages, and target specific user segments with pre-built integrations with Moengage and Clevertap

Highly scalable<br/>campaigns

Highly scalable
campaigns

Send personalized campaigns to multiple customers in one-go and handle millions of events per day

<span>Opt-out</span><br/>management

Opt-out
management

Option for end users to easily opt-out to maintain quality rating

Plan, optimize and deliver multi-channel scalable campaigns across industries

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Banking

Delight shoppers with easy product discovery, guided selling, loyalty program alerts, coupons, re-buys and after-sales engagement

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Retail & D2C

Provide intuitive shopping experiences with relevant campaigns on product queries, recommendations, abandoned cart messages, and more.

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Travel

Drive re-engagement campaigns for opted in customers, send customized offers, and upgrade messages to improve the overall booking experience

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Frequently Asked Questions

How can I enable conversational marketing campaigns?

With the campaign manager, you can design and manage your multi channel campaign on WhatsApp, SMS or any other channel of your preference to build a unified customer experience, all from the same dashboard.
This includes inbound and outbound marketing, customer segmentation, campaign creation, campaign execution, and finally analyzing and measuring the effectiveness of the campaign.

What are the types of conversational marketing campaigns which can be executed?

Brands can execute one-way campaign or broadcast by segmenting the audience whom they want to engage with. These are a great way to let your customers know about new product launches, sales announcements, and for newsletters from your business.
The platform also enables 2-way campaigns which also you to schedule and automate campaigns based on past customer behavior (choose the right conditions/ event to trigger these campaigns). These can include a welcome series to event-triggered engagement and reactivation messages.

Can I create customized workflows or campaigns as a marketer?

Yes, you can design bespoke processes in addition to the conventional workflow methods that are available. Our pre-built templates allow you to quickly setup any specific campaign suited to your needs, without the need to create them from the ground up each time.

How can I measure the success of my campaign?

The platform allows you to keep track of your campaign objectives by tracking the progress of a campaign and evaluating its performance. Campaign analytics showcase which campaign and channel are performing the best, as well as how your prospects are responding to your campaign enabling you to improve your campaigns.