Gupshup is a messaging services company with primary operations in India, US and UK and recently receiving unicorn status. Beerud Sheth, Co-Founder and CEO, Gupshup, shares more about their services and how companies successfully integrated this feature into their businesses.
In this episode of the #ConversationalMessaging Podcast, Product Head of Conversational AI at Gupshup, Niyati Agarwal joins CEO Beerud and VP Marketing Srini to discuss how Conversational AI technology changes the course of brand interaction with consumers. Tune in to know how Conversational AI impacts your brand reputation, reduces your manpower’s effort, and optimises your business costs.
In this episode of the #ConversationalMessaging Podcast, Gupshup’s CEO Beerud and VP of Marketing Srini discuss the inevitable demand for customer support with the rise of social media. They explore how shifting from traditional call centers to automated customer support is the smartest and most cost-efficient way to make consumers happy.
In this episode of #ConversationalMessaging Podcast, Gupshup CEO Beerud Sheth and VP of Marketing Srini Vijayaraghavan discuss how marketing evolved with the infusion of technology. They talk about the evolution of marketing from offline to digital, and now, conversational.
In this episode of the #ConversationalMessaging Podcast, join Gupshup CEO Beerud and VP of Marketing Srini, as they discuss how the pandemic and the rise of digital smartphones affected the consumers’ dining experience. They talk about how conversational messaging allows restaurants to receive a “natural” and personalized dining experience, at the comfort of their own homes.
In this episode of #ConversationalMessaging Podcast, Gupshup’s CEO Beerud and VP of Marketing Srini discuss how the pandemic changed the way consumers shop. Join them as they talk about conversational commerce, the future of e-commerce. Learn what conversational commerce is, why it’s a game-changer, and what you need to know to get started.
In this episode of the #ConversationalMessaging Podcast, Beerud Sheth - CEO of Gupshup and Srini - VP of Marketing at Gupshup talk about how the banking industry keeps up with the digitized world. They discuss the challenge of transforming offline and online banking to “conversational” banking, which makes banking seamless for all generations. They also discuss the three stages of this transformation: the marketing, transactional, and support stage.
In this episode of the #ConversationalMessaging Podcast, Gupshup’s CEO - Beerud and VP of Marketing - Srini, talk about how conversational messaging revolutionizes businesses and customers’ experiences. They talk about tips on how to establish a start-up conversational messaging platform, and so much more.
In this episode of #ConversationalMessaging Podcast, Gupshup’s CEO Beerud and VP of Marketing Srini unpack, uncover and discuss best practices, use cases, new technologies, and AI and how businesses can leverage these in their businesses. They look forward to having a global community of conversational experts as guests for the podcast.
Added below language support for WhatsApp,
Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.
New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor.
API.ai tool is now available for developing your NLP/AI bot.
Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.
New channels added for publishing bots- Smooch.io and your website as a web widget.
Now you can access our services including the bot builder tool using your Facebook login credentials.
Now you can delete the dummy bots created for testing from the My Bots Dashboard.
You can now access Bot specific data from your Dashboard itself.
Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.
We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).
Following is the list of parameters.
However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.
You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to firstname.lastname@example.org