Outbound Dialing (OBD) is a robust system designed to effectively manage mobile service-provider-initiated outbound calls. The system automatically dials out calls to a list of mobile users provided by the telecom operator.
Automatic Dialing: Automatically dials out identified mobile users to promote and market services
Automatic Redialing: Automatic Redialing unsuccessful calls by segregating them intelligently
Customized Reports: Generates reports on parameters like subscriber and location status
Customized Call Flow: Allows virtually unlimited levels in call flow
Call Patching: Supports call patching to route IVR calls to a customer service agent
DND Scrubber: Allows the addition of operator’s internal Do not Dial (DND) list
Intelligent Dialers – Predictive & Fixed: Helps companies to define dialing policies to call particular numbers daily, weekly or monthly
Real time Subscription: Allows real-time activation and subscription processes
Converting Browsers to Buyers.
Increasing Profitability per customer.
Optimal utilization of resources and increase staff productivity