One-on-one.
With Everyone.
World's Leading Conversational Messaging Platform for commerce, marketing and support
9 Billion+
messages per month
45,000+
brands across 20+ countries
300 Billion+
messages delivered to date
Trusted by leading brands
Build Engaging Conversational Experiences
Conversation Builders for commerce, marketing, support
AI-powered Bot Platform
Build intelligent, interactive chatbots, deploy on any messaging channel
Vertical Conversational Experiences
Build conversational workflows for BFSI, Fintech, D2C, Retail, EdTech and more
Horizontal Conversational Experiences
Make your Marketing, Commerce and Support workflows conversational
Gupshup Conversational Messaging Platform
Interact and transact with your consumers through conversations on messaging channels
Messaging API
Interact and transact with your customers seamlessly across 30+ messaging channels with a Single API
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Conversational AI
Enable personalized experiences and converse with your customers on their preferred messaging platforms
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Integrations
Provide a unified customer experience with 500+ out-of-the-box integrations with your solutions and channels
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Interact and Transact across 30+ Messaging Channels
Single API for 30+ messaging channels, Advanced APIs, Templates, Payments, and more
WhatsApp API for Business
Grow your business by engaging your customers on the world’s most popular messaging app
Learn moreGupshup Messaging
Enables rich and advanced conversational experiences on any device without the need for app download
Learn moreInstagram Messaging API
Engage with and monetize your followers with the Messenger API for Instagram
Learn moreRCS Messaging API
Enable interactive mobile experiences between enterprises and customers with RCS
Learn moreAdvanced APIs
APIs for multi-step messaging journeys like KYC, Insurance, Loans, and Bill Payments
Learn moreConversational Messaging Solutions for every Industry
We understand your business and can make every customer touchpoint conversational across marketing, commerce, and support
Conversational Messaging solutions for Banking, Financial Services, and Insurance (BFSI) provide omni-channel messaging, AI chatbots and integrations
Convert transactional messages into up-sell conversations
Chatbots for portfolio management
Frictionless lead-gen for loans, accounts
Personalised Nudges for payments and renewals
Easily run NPS, Surveys, Capture feedback
Automate Call centre with live agent handover
- Explore BFSI
Conversational Messaging Champions
Citibank
Citibank offers a variety of banking products like loans, saving accounts, debit cards, credit cards, etc. Citibank wanted to better engage with and cross and up-sell their customers, leveraging their broad financial product portfolio. For this, Citibank needed a reliable customer messaging partner
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