Last updated 15th Feb 2021

Introduction

We may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website gupshup.io including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

Cookie Preferences

We use necessary cookies to make our website work properly. Necessary cookies enable core functionalities such as security, network management, and accessibility and also help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. For specific information regarding how these cookies may impact your experience, please consult the details below table.

Strictly Necessary

These cookies are necessary for the website to function and cannot be switched off in our systems. They are set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

Name	Provider	Purpose	Expiry	Type
CookieConsent	CookieBot	Stores the user's cookie consent state for the current domain	1 year	HTTP
smacon	www.gupshup.io	Authenticating user to access our website	Session	HTTP
rc::c rc::b	Google	This cookie is used to distinguish between humans and bots.	Session	HTTP
JSESSIONID	www.gupshup.io	Preserves users states across page requests.	Session	HTTP
gipuserid	www.gupshup.io	Collect & store User ID for easy accessibility	5 years	HTTP
__stripe_mid	www.gupshup.io	Stripe is used to make credit card payments in our application. Stripe uses this cookie to remember who you are and process payments without storing any credit card information on our servers. Know more	1 year	First party
__stripe_sid	www.gupshup.io	Stripe is used to make credit card payments in our application. Stripe uses this cookie to remember who you are and process payments without storing any credit card information on our servers. Know more	30 minutes	First party

Functional

These cookies enable the website to provide enhanced functionality and personalisation such as the website content being provided in the preferred language for your location. They may be set by us or by third party providers whose services we have added to our pages.

Name	Provider	Purpose	Expiry	Type
gs_lang_pref	www.gupshup.io	Remember the user's selected language version of a website. This allows the website to show content most relevant to that language.	Session	HTTP

Performance

These cookies allow us to measure visits, traffic sources and engagement so we can improve the performance of our site. They help us learn which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

Name	Provider	Purpose	Expiry	Type
_ga	www.gupshup.io	Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Know more	2 years	HTTP
_ga_#	www.gupshup.io	Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. Know more	2 years	HTTP
_gat	www.gupshup.io	Used by Google Analytics to throttle request rate. Know more	1 day	HTTP
_gid	www.gupshup.io	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day	HTTP
__utmz	www.gupshup.io	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Know more	6 months	HTTP
__utma	www.gupshup.io	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Know more	2 years	HTTP
initialTrafficSource	www.gupshup.io	Used by Google Tag Manager to track the initial traffic source of the visitor.	2 years	HTTP

Cookie Introduction

Cookie Policy (“Policy”) provides detailed information about cookies and JavaScript libraries, how we use them, and how you can manage them when you visit Gupshup website (“website”).

Cookies make it easy and efficient for you to navigate and interact with the Gupshup website. Cookies are small text files that we place on your device (e.g. computer or smartphone) when you visit our website. We will always ask your consent to set cookies e.g., to remember your preferences that are more relevant to you.

Cookies which are necessary for the website to function cannot be switched off.

You can at any time change or withdraw your consent from the Cookie Declaration on our website. (see "Cookie Consent" below in footer).

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Statement.

Your consent applies to the www.gupshup.io domain only.

What are the benefits of cookies?

Cookies are used to make the user's web experience faster, convenient and personalised. For example you can select a language to view a website the first time you visit it. When you visit the website again it will save your preference.

Types of cookies

Session cookies: these cookies remain in your browser during your browser session only, i.e. until you leave the website.

Persistent cookies: these cookies remain in your browser for a set period of time after the browser session expires (unless you delete them in advance).

First-party cookies: these cookies are created by us, that is the domain you are visiting (i.e. the website displayed in the URL window).

Third-party cookies: these cookies are created by domains other than the one you are visiting at the time.

Managing cookies

When you first visit our website you will see our Cookie Declaration where you can see all the cookies. You can change or withdraw your consent at any time (see "Cookie Consent" below in footer).

Find out how to manage cookies on popular browsers:

Contact details

If you have any questions regarding this Policy, you may reach our Data Protection Officer at dpo@gupshup.io