Join the Gupshup team!

Job Description:

• Drive competitive analysis, customer research and product analytics to determine the right set of features to drive product engagement and business goals
• Drive product requirements definition, product planning and design of product features. Deliver detailed PRDs, UX mockups and API abstractions
• Collaborate with the design, engineering, analytics, go-to-market, customer success and other cross-functional team members to bring features to market
• Define and own product OKRs and drive product growth roadmap
• Integrate usability studies, research and market analysis into product requirements to continuously enhance user satisfaction
• Drive instrumentation requirements to support thorough analysis and A/B testing
• Clearly communicate product benefits to our users and internal stakeholders
• Develop product documentation, presentations and other product collateral

What You Need To Succeed:

• Bachelors in Engineering or an equivalent quantitative discipline. MBA or Masters degree preferred
• 5+ yrs in product management or related experience in agile software products
• Passion for conversational messaging & customer engagement space
• Data savvy and ability to analyze metrics and inform the success of products
• Strategic thinker and ability to drive competitive analysis and innovative thinking
• Has attention to details and thorough in writing product requirements
• Aptitude for user-centric design thinking and delivering UX wireframes
• Creative and entrepreneurial spirit, self-starter and an analytical problem solver
• Demonstrated drive to learn, try things, and constantly improve your skills
• Results oriented and takes full ownership of timely delivery and outcomes
• Exceptional written and verbal communication skills

Job Description:

• Simplify complex interactions into elegant, engaging and intuitive user experiences
• Create high fidelity UI mockups, components, assets, flows & prototypes
• Define user interface standards, guidelines and best practices
• Demonstrate careful attention to detail in design flows, screens and specifications
• Collaborate with product, design and engineering teams to enhance the user experience
• Analyse data & user behaviour - refine constantly and iterate designs/flows
• Ensure a unified and cohesive product experience across the Gupshup ecosystem

What You Need To Succeed:

• 5 - 8 years of solid experience in creating high fidelity, end-to-end user experiences for web and mobile, in an agile environment
• Diverse portfolio that illustrates methodical thinking and elegant execution
• Ability to analyze, define and design unified enterprise experiences
• Open to multiple iterations, feedback, and ability to factor diverse viewpoints
• Good knowledge of the latest UI/UX trends, techniques, and technologies
• Proficient in Figma, open to learning new skills
• SaaS product design experience is a plus
• Bachelor’s degree in Design (or equivalent work experience)

Job Description:

• Leading a team of 10 engineers
• Scaling the team to 20 engineers in 1 year
• Building out high-scalability solutions
• Create prototypes from scratch in 2 to 4 week timeframes
• Build out MVP products in 8-12 week timeframes.
• Take products to scale within 24 weeks.
• Hand hold junior engineers
• Perform code reviews
• Delegate finer-grained design decisions to senior engineers and review
• Keep track of progress and report to management.
• Interface with Operations, Infrastructure and Product Management

What You Need To Succeed:

• Bachelor’s in Engineering, preferably Computer Science from a Premier Institution
• At least 7 years experience in programming
• At least 2 years experience in leading a small team of less than 5 people
• Capability to convert directions on platform, language, interfaces and architecture to actionable design
• Knowledge of architecture and design patterns.
• Ability to convert product specifications to design
• Java full stack knowledge - Spring Boot, Spring Data, Web Service stacks
• Knowledge of NOSQL databases - MongoDB
• Knowledge of ELK stack
• Knowledge of Relational Databases and SQL
• Familiarity with AWS components - EC2, S3, EMR, RDS
• Knowledge of serverless infrastructure paradigms - one of GCP or Firebase

Job Description:

• Collaborate with the product team to understand the requirement
• Design and development of the product
• Ensure code quality, security and extensibility
• Follow the agile development cycles
• Conducting performance tests and optimization of the code based on the results
• Debugging and troubleshooting of technical issues
• Help the support team to resolve external user issues

What You Need To Succeed:

• Strong at OOPS, Java/J2EE, JAX-RS, JDBC, SQL, NoSQL, RESTful Web Services, Data Structures, Queues, Multi-Threading etc.
• Knowledge of HTML, CSS, JavaScript is a plus
• MySQL and Mongo database knowledgeBasic understanding of AWS Cloud
• Must have worked on highly scalable and available systems
• Knowledge of version control (Git) and automation tool (Jenkins)
• Good at adapting and understanding architecture and overall design of the system
• Exposure to design patterns is a plus
• Must have exposure to agile development
• Experience of creating and maintaining system documentation such as architecture, design,deployment plan etc
• Good at communication

Job Description:

• You will be part of the team that owns end-to-end development from concept to feature roadmap, architecture, implementation, testing, documentation, and operations.
• Design, review and contribute to test plans and build test automation
• Collaborate with stakeholders to plan test schedules, strategies in accordance with project scope or delivery timelines
• Participate in scrum related activities (standups, plannings, demo sessions, retrospectives)
• Be passionate about driving quality throughout the product lifecycle
• Create comprehensive test plans parallel to development that provide outstanding code coverage and that can be traced to use cases/stories
• Constantly evaluate and refine QA processes/methodologies and enforce them within all teams involved

What You Need To Succeed:

• Bachelor's degree in engineering, computer science, or a related field
• 6+ years in quality assurance, test strategy, test planning, test execution
• 2+ years of QA Lead experience
• Strong in analytical and problem-solving skills
• Ability to understand software internals, debug problems, and report issues accurately
• Strong background in test automation using java/javascript
• Working knowledge of the Linux environment, database concepts, and performance testing are preferable.

Job Description:

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

What You Need To Succeed:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Hooks)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with React SSR frameworks like NextJs
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git, SVN, and Mercurial