Job Description:
- Drive competitive analysis, customer research and product analytics to determine the right set of features to drive product engagement and business goals
- Drive product requirements definition, product planning and design of product features. Deliver detailed PRDs, UX mockups and API abstractions
- Collaborate with the design, engineering, analytics, go-to-market, customer success and other cross-functional team members to bring features to market
- Define and own product OKRs and drive product growth roadmap
- Integrate usability studies, research and market analysis into product requirements to continuously enhance user satisfaction
- Drive instrumentation requirements to support thorough analysis and A/B testing
- Clearly communicate product benefits to our users and internal stakeholders
- Develop product documentation, presentations and other product collateral
What You Need To Succeed:
- Bachelors in Engineering or an equivalent quantitative discipline. MBA or Masters degree preferred
- 5+ yrs in product management or related experience in agile software products
- Passion for conversational messaging & customer engagement space
- Data savvy and ability to analyze metrics and inform the success of products
- Strategic thinker and ability to drive competitive analysis and innovative thinking
- Has attention to details and thorough in writing product requirements
- Aptitude for user-centric design thinking and delivering UX wireframes
- Creative and entrepreneurial spirit, self-starter and an analytical problem solver
- Demonstrated drive to learn, try things, and constantly improve your skills
- Results oriented and takes full ownership of timely delivery and outcomes
- Exceptional written and verbal communication skills