Conversational technology is digitizing and transforming emerging markets now in the same way that web technologies did in the western markets in the 90s. Emerging markets leapfrogged to smartphones and messaging apps - hence conversational messaging will form the digital backbone for commerce, marketing and support.
We believe virtually every business and brand in the emerging markets will have to build conversational experiences, because that's where the consumers are.
A world where businesses engage consumers through personalized conversations.
Conversational Engagement Platform in emerging markets
Messages per month
Bot development platform & vertical specific bots with AI/NLP
Platform to provide conversation support through agents
Service delivery coordination and support for field teams
Lead Generation bots gathering data and automating responses
Up-sale and cross-sale platform for targeted promotions, conversational marketing
Automated solution to engage customers (personalized offers, referrals, assisted sales)
Bots for Authentication KYC and qualification
Conversational Catalog, 1-Click Bill Payment, Abandoned cart, Upsell & Cross-sell reminders
Order tracking, returns, refund, reorder, services & more
Bot Intelligence Platform
200+ ready to
Integrations with 3rd party software (CRM, Marketing Tech, Support Systems)