A conversational messaging experience for your customers.

6 B+

messages per month

300 B+

messages & counting



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Build Engaging
Conversational Experiences


Conversation Builders for commerce, marketing, support

Messaging API

Single API for all your messaging needs


Choose from 30+ messaging channels

Build engaging conversational experiences

Grow Faster by Automating Business Conversations


Acquire, engage and retain customers: increasing marketing ROI

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Convert conversations into transaction and grow your revenue

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Provide instant, accurate responses and delight your customers

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Use a Single API

Gupshup's Single API enables seamless customer engagement across 30+ channels

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Conversational Messaging
across Channels

Leverage our unmatched channel, operator and handset partnerships

Get started with Conversational Messaging

In The News

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Added below language support for WhatsApp,

Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.

New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor.

API.ai tool is now available for developing your NLP/AI bot.

Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.

New channels added for publishing bots- Smooch.io and your website as a web widget.

Now you can access our services including the bot builder tool using your Facebook login credentials.

Now you can delete the dummy bots created for testing from the My Bots Dashboard.

You can now access Bot specific data from your Dashboard itself.

Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.

We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).

Following is the list of parameters.

  1. sender
  2. message
  3. context

However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.

  1. senderobj
  2. messageobj
  3. contextobj

You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to devsupport@gupshup.io