Common, easy to use API

Gupshup's Single API enables seamless customer engagement across 30+ channels
Common, easy to use API Illustration

Grow faster by automating business conversations

Marketing Illustration

Marketing

Acquire, engage & retain customers:
increasing marketing ROI

Learn more
Sales Illustration

Sales

Convert conversations into transaction &
grow your revenue

Learn more
Support Illustration

Support

Provide instant, accurate responses &
delight your customers

Learn more

Key channels supported

SMS IconSMS
Voice IconVoice
WhatsApp IconWhatsApp
Facebook IconFacebook
Twitter IconTwitter
WeChat IconWeChat
Line IconLine
Telegram IconTelegram
Slack IconSlack
Skype IconSkype
Viber IconViber
Kik IconKik
In-app IconIn-app
Web Widget IconWeb Widget
Hangouts IconHangouts
Workplace IconWorkplace
Cisco Spark IconCisco Spark
Hotline by Freshdesk IconHotline
Vkontakte IconVkontakte
RCS IconRCS
JioChat IconJioChat
Teamchat IconTeamchat
Amazon Alexa IconAmazon Alexa
Microsft Teams IconMicrosoft Teams
Google Assistant IconGoogle Assistant

Let us build your bot

While Gupshup is a self-serve platform, let us know if you need any additional help or services

Email us at
services@gupshup.io

Global market leader

Global market leader

4.5 Billion

messages per month

225 Billion

messages & counting

36,900

businesses

Gupshup is trusted by

Trusted by Facebook
Trusted by Twitter
Trusted by Whatsapp
Trusted by Google
Trusted by Cisco
Trusted by linkedin
Trusted by Infosys
Trusted by PayTM
Trusted by RelianceJio
Trusted by Uniliver
Trusted by Truecaller
Trusted by Flipkart
Trusted by OLA
Trusted by Zomato
Trusted by Wrigley
Trusted by Dishtv
Trusted by ICICI
Trusted by HDFC
Trusted by OYO
Trusted by HSBC
Trusted by Roborecruiter
Trusted by Citibank
Trusted by Vouge
Trusted by Kellogs
Trusted by MIXiaomi
{Processing}

Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.

New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor.

API.ai tool is now available for developing your NLP/AI bot.

Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.

New channels added for publishing bots- Smooch.io and your website as a web widget.

Now you can access our services including the bot builder tool using your Facebook login credentials.

Now you can delete the dummy bots created for testing from the My Bots Dashboard.

You can now access Bot specific data from your Dashboard itself.

Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.

We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).

Following is the list of parameters.

  1. sender
  2. message
  3. context

However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.

  1. senderobj
  2. messageobj
  3. contextobj

You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to support@gupshup.io