Once in a decade paradigm shift

Once in a decade paradigm shift

After desktop in the mid-80s, browser & websites in the mid-90s, smartphones & apps in the mid-00s, it’s the turn of messaging & bots in the mid-10s.

Comprehensive Integrated Framework Illustration

Comprehensive, Integrated Framework

Messaging APIs and Bot Platform tightly integrated to provide a complete solution for developers.

Bot building tools for everyone Illustration

Bot building tools for everyone

Different tools for different people. Tools for coders and non-coders alike to simplify bot building.

IDE Bot Builder for everyone

IDE Bot Builder for developers

Tools for the entire lifecycle of bot development including scripting, dev, testing, hosting, monitoring and analytics providing an easier and faster way to build advanced bots.

Bot Tools

Flow Bot Builder for non developers

Create your conversation flow with a graphical editor. Create detailed and advanced conversational bots using just point-and-click tools - no coding required.

Template Bot Builder for businesses

Choose from a list of pre-built bot templates, customize its content and instantly publish it. Launch a full functioning bot in minutes.

Messaging API for your app and website

Messaging APIs for your app and website

Omni-channel APIs for SMS, Voice and IP Messaging that enable you to seamlessly integrate rich messaging into every app or website.

Bot to Bot (InterBot) Communication Illustration

Bot to Bot (InterBot) Communication

A channel for Bots to interact with each other enabling amazing new possibilities! Bots can delegate tasks to different bots, transact & negotiate with other Bots, engage in multi-player Bot games, upgrade themselves by leveraging capabilities of other Bots, thus resulting in smarter and more powerful Bots.

NLP - For Everyone

Training-free NLP

Build next - gen. intelligent bots that continuously learn and evolve based on your user queries

Bot Lifecycle Illustration

Channels Supported

Facebook IconFacebook
Amazon Alexa IconAmazon Alexa
Microsft Teams IconMicrosoft Teams
Google Assistant IconGoogle Assistant
Twitter IconTwitter
Telegram IconTelegram
Slack IconSlack
Hipchat IconHipchat
Skype IconSkype
Kik IconKik
Twillio IconTwillio
Line IconLine
Smooch IconSmooch
JioChat IconJioChat
Viber IconViber
Hotline by Freshdesk IconHotline
Gmail IconGmail
WeChat IconWeChat
Cisco Spark IconCisco Spark
Teamchat IconTeamchat
Web Widget IconWeb Widget

Coming soon

Hangouts IconHangouts
Kakao IconKakao

Let us build your bot

While Gupshup is a self-serve platform, let us know if you need any additional help or services

Email us at

Global market leader

4 Billion

messages per month

150 Billion

messages & counting

community of


developers & growing...

Gupshup is trusted by

Trusted by Facebook
Trusted by Twitter
Trusted by Whatsapp
Trusted by GoogleHome
Trusted by Cisco
Trusted by linkedin
Trusted by Citibank
Trusted by Macdonals
Trusted by Venturebeat
Trusted by Uniliver
Trusted by Truecaller
Trusted by Flipkart
Trusted by SAP
Trusted by Kellogs
Trusted by Ebay
Trusted by Infosys
Trusted by YesBank
Trusted by Dishtv
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Trusted by Sage
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Trusted by Titan
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Trusted by Robin
Trusted by NSB
Trusted by ICICI
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Trusted by Wrigley
Trusted by icicilombard
Trusted by Viber
Trusted by Propworth

Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.

New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor.

API.ai tool is now available for developing your NLP/AI bot.

Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.

New channels added for publishing bots- Smooch.io and your website as a web widget.

Now you can access our services including the bot builder tool using your Facebook login credentials.

Now you can delete the dummy bots created for testing from the My Bots Dashboard.

You can now access Bot specific data from your Dashboard itself.

Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.

We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).

Following is the list of parameters.

  1. sender
  2. message
  3. context

However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.

  1. senderobj
  2. messageobj
  3. contextobj

You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to support@gupshup.io