Gupshup - Bot building platform

Headquartered in Silicon Valley, Gupshup is the world’s most advanced bot and messaging platform. It enables developers to quickly and easily build, test, deploy and manage chat bots across all messaging channels.

Gupshup has been a pioneer in messaging and bots, long before they became trendy. Gupshup’s messaging platform is used by over 30,000 businesses, leading companies such as FlipKart, OLA, Facebook, Twitter, ICICI, HDFC and ZeeTV. Gupshup’s platform handles over 4 billion messages per month and over 150 billion cumulative. Gupshup also developed a smart-messaging app, Teamchat, which introduced patent-pending “smart” messages in 2014, only now being offered by other messaging apps. Gupshup’s bot platform provides tools for the entire bot lifecycle enabling developers to quickly and easily build, test, deploy, monitor and track bots.

Gupshup is founded by Mr. Beerud Sheth, a serial entrepreneur, who previously founded Elance, Gupshup is funded by investors such as Charles River Ventures, Helion Venture Partners and Globespan Capital Partners.

Meet the team:

Beerud Sheth

Beerud Sheth

Co-Founder and Chief Executive Officer

Beerud is responsible for the overall strategy, execution and growth of Gupshup. He also founded Elance, the world‘s largest online services marketplace and has also played various leadership roles at different stages of the company’s growth.

Ravi Sundararajan

Ravi Sundararajan

Chief Operating Officer

Ravi heads Sales, Marketing, Support and Product Operations. Under his leadership Gupshup has become a leading messaging business that supports over 4 billion messages per month. He also held executive roles at Symantec, Mckinsey and was GM at Akamai and VP at Palm.

Amit Sahai Mathur

Amit Shrivastav

VP Finance

Amit heads the Finance, Legal & Secretarial Function at Gupshup. He brings with him around 16 years of rich work experience in the fields of Corporate Finance, Business Planning & Strategy, Capital Markets, Compliance & Financial Controls, Accounting, and Audit functions.

Kunal Patke

Kunal Patke

VP Engineering

Kunal, who heads the Engineering team, has over two decades of experience in leading teams involved in developing products in diverse technologies. Prior to Gupshup, he has held several Engineering Management positions at organizations like CMC and HCL America Inc.

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Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.

New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor.

API.ai tool is now available for developing your NLP/AI bot.

Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.

New channels added for publishing bots- Smooch.io and your website as a web widget.

Now you can access our services including the bot builder tool using your Facebook login credentials.

Now you can delete the dummy bots created for testing from the My Bots Dashboard.

You can now access Bot specific data from your Dashboard itself.

Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.

We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).

Following is the list of parameters.

  1. sender
  2. message
  3. context

However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.

  1. senderobj
  2. messageobj
  3. contextobj

You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to support@gupshup.io