Transform patient experience with 2-way conversations
Be a trusted advisor at scale on healthcare-related issues
Improve patient onboarding, appointment, and test booking
Collect payments from patients over a messaging interface, and share invoice, receipt and insurance documents.
Send diagnostic reports, health records and other important updates to patients directly on WhatsApp or SMS.
Choose from a list of pre-built bot templates, customize its content and instantly publish it. Launch a fully functional Healthcare bot in minutes
With flow builder, create your conversation flow with a graphical editor and create detailed and advanced conversational bots using just point-and-click tools
Scripting tools for modeling dialog; or link with tools like Dialogflow and Rasa
Automate appointment booking, telemedicine, payment, and diagnostics workflows.
NLP-on-the-Fly - An API to process natural language queries with no training needed
Interact and transact with your patients seamlessly across 30+ messaging channels using Gupshup’s Single API for Messaging
With 1-click Bill Pay, offer your patients easy payment options via payment messages
With Advanced APIs, get pre-built, customizable sequences to plug in, use and accelerate the automation of key business workflows
Deliver text messages to 225 countries through a cost-effective and programmable single APIExplore
Engage with customers on the most used messaging app in the world using our Single programmable messaging API and give them a conversational experienceExplore
Google RCS, an upgrade to SMS, offers enhanced messaging features with rich media, branding, read receipts, and suggested replies on user’s native messaging appExplore
A mobile conversational channel that combines entry points on Google Maps, Search, and brand websites to create rich, asynchronous messaging experiencesExplore
Advanced messaging channel works on top of SMS, website, and native mobile apps developed by Gupshup to offer rich formats and great flexibility in developing conversational experiencesExplore
Integrate with your existing ERP, Hospital Management Suite, website/app, and IT infrastructure to give a holistic experience to patients
Provide 24x7 assistance so that patients can communicate at their convenient time, and engage for help if required
Convert digital workflows on website/app such as payments and health records to conversational workflows
Control overheads by reducing staff involvement and deploying an AI-layer for intelligent conversations
Gain a competitive edge over other healthcare institutions in terms of technology and patient experience
Consistent experience across 30+ messaging channels and do not miss out channel-specific audiences