Conversational Solutions for Media & Entertainment
Increase subscriptions with personalized deals and offers
Improve viewership with personalized content alerts
Drive 2-way engagement and conversations with popular shows and characters
Trusted by leading brands
We work with a variety of Media & Entertainment Companies
OTT Platforms
Cable Operators
Radio Stations
Film/TV Production Houses
Digital Content Creators
Event Producers
Pre-built Conversational Solutions
Commerce
Marketing
Support
Subscription
Over a conversational workflow, replicate the subscription and payment workflow and publish on all messaging handles.
Upselling & Renewal
Upsell to existing customers for higher packages or longer durations and nudge renewal notifications on WhatsApp, SMS and other channels
AI-powered Self-serve Conversational Tools
No-code AI tools
Choose from a list of pre-built bot templates, customize its content and instantly publish it. Launch a fully functional Travel bot in minutes
Low-code AI tools
With flow builder, create your conversation flow with a graphical editor and create detailed and advanced conversational bots using just point-and-click tools
Yo-code AI Tools
Scripting tools for modeling dialog; or link with tools like Dialogflow and Rasa.
Pre-trained Media-specific AI models
Automate support, content nudging, and user feedback workflows.
NLP-on-the-Fly - An API to process natural language queries with no training needed
Messaging Solutions for OTT, Media and Entertainment
Single-API for 30+ Messaging Channels
Interact and transact with your subscribers/viewers seamlessly across 30+ messaging channels using Gupshup’s Single API for Messaging
Payment Solutions via Messaging
With 1-click Bill Pay, offer your customers easy payment options via payment messages
Advanced APIs for Automating Micro-journeys
With Advanced APIs, get pre-built, customizable sequences to plug in, use and accelerate the automation of key susbcriber workflows
Interact and transact with your customers across 30+messaging channels
SMS
Deliver text messages to 225 countries through a cost-effective and programmable single API.
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WhatsApp
Engage with customers on the most used messaging app in the world using our Single programmable messaging API and give them a conversational experience.
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RCS
Google RCS, an upgrade to SMS, offers enhanced messaging features with rich media, branding, read receipts, and suggested replies on the user’s native messaging app.
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GBM
A mobile conversational channel that combines entry points on Google Maps, Search, and brand websites to create rich, asynchronous messaging experiences.
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Gupshup Messaging
Advanced messaging channel works on top of SMS, website, and native mobile apps developed by Gupshup to offer rich formats and great flexibility in developing conversational experiences.
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Benefits
Seamless Integration
Integrate with your existing CMS, website/app and IT infrastructure to give a holistic experience to content consumers
24x7 Availability
Provide 24x7 assistance so that subscribers do not face issues such as payment and access to the platform
Automated Workflows
Convert digital workflows on website/app such as subscription plan purchase to conversational workflows
Cost of Engagement
Control overheads by reducing staff involvement and deploying an AI-layer for intelligent conversations
Competitive Advantage
Gain a competitive edge over other OTT platforms in terms of technology and viewer experience
Be Omni-channel
Consistent experience across 30+ messaging channels and do not miss out channel-specific audiences
Resources
Power of Conversational Commerce for your business
It’s interesting to see how much commerce and the way businesses engage with their customers have evolved over the years.
Read Article
Conversational Technology for Customer Support
Although customer support is one of the most critical aspects of a business, it often doesn't get the attention it deserves.
Listen to the podcast
LetsGupshup
Initiate a conversation with us to know more about Gupshup for Media & Entertainment.
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