Why Choose Gupshup’s Conversational AI Solutions
Improve customer relationships with 2-way conversations
Automate key BFSI journeys across onboarding, lending, and collections
Secure customer information and transactions
Trusted by leading brands
Pre-built Conversational AI Solutions for Banking and Financial Services
Commerce
Marketing
Support
Cross-sell and Upsell
Convert Credit Card payment messages into upsell for a personal loan
Experience It
Manage Portfolios
Customers can track or add to their portfolio and buy/sell through the chatbot
Experience It
Engage with customers using a Single API across 30+ messaging channels
Transform customer engagement across Banking and Financial Services
Seamless Integration
Integrate with your existing enterprise suites and IT infrastructure to give a holistic experience to users
24x7 Availability
Provide 24x7 business operations, even during lockdowns and holidays
Automated Workflows
Convert digital workflows on website/app such as account creation to conversational workflows
Cost of Engagement
Bring down the cost of engaging with customers by reducing staff involvement
Competitive Advantage
Gain edge over competitors in terms of technology and customer experience
Be Omni-channel
Consistent experience across 30+ messaging channels and do not miss out on channel-specific audience
Resources
Citibank X Gupshup
Citibank needed a reliable messaging communication partner to engage and retain its customers. Gupshup helps Citibank deliver a seamless customer communication experience with its Smart Messaging API
Preview
Conversational Banking: Transforming An Old System
The challenge of transforming offline and online banking to "conversational" banking, which makes banking seamless for all generations
Listen to podcast
LetsGupshup
Initiate a conversation with us to know more about Gupshup for BFSI.
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