Secure and Scalable Conversational Messaging Solutions for Banking

Streamline banking operations, offer secure transactions and supercharge the entire customer journey with conversational solutions from Gupshup!

API for financial services

Why Choose Gupshup’s Conversational AI Solutions

Improve customer relationships with 2-way conversations

Automate key BFSI journeys across onboarding, lending, and collections

Secure customer information and transactions

Trusted by leading brands

nsdl
hsbc
citi
axis_1
saraswat

Pre-built Conversational AI Solutions for Banking and Financial Services

Tab
  • Cross-sell and Upsell

    Convert Credit Card payment messages into upsell for a personal loan

    Experience Itarrow
  • Manage Portfolios

    Customers can track or add to their portfolio and buy/sell through the chatbot

    Experience Itarrow

Engage with customers using a Single API across 30+ messaging channels

SMS-logo
whatsapp
gbm
Header-GBM
Gupshup-messaging-logo

Transform customer engagement across Banking and Financial Services

  • Seamless Integration

    Integrate with your existing enterprise suites and IT infrastructure to give a holistic experience to users

  • 24x7 Availability

    Provide 24x7 business operations, even during lockdowns and holidays

  • Automated Workflows

    Convert digital workflows on website/app such as account creation to conversational workflows

  • Cost of Engagement

    Bring down the cost of engaging with customers by reducing staff involvement

  • Competitive Advantage

    Gain edge over competitors in terms of technology and customer experience

  • Be Omni-channel

    Consistent experience across 30+ messaging channels and do not miss out on channel-specific audience

Resources

citibank-bg
Citibank X Gupshup

Citibank needed a reliable messaging communication partner to engage and retain its customers. Gupshup helps Citibank deliver a seamless customer communication experience with its Smart Messaging API

Previewarrow
podcast-bg
Conversational Banking: Transforming An Old System

The challenge of transforming offline and online banking to "conversational" banking, which makes banking seamless for all generations

Listen to podcastarrow