Transform Banking and Insurance with AI Chatbots

Leverage 150+ pre-built conversational engagement journeys to automate customer engagements across sales and support, securely and at scale

BFSI

Trusted by leading consumer brands globally

Citibank
Payu
Muthoot
Kotak
DBS
HSBC

Onboard new customers digitally

Allow customers to discover products on popular channels like WhatsApp

Minimize abandonments by replacing 'form filling' and document collection with the ease of chat

Complete KYC, onboard and activate customers using message, voice and video

26%
Lower Onboarding time

Lower Onboarding time

Onboard new customers digitally

Grow relationship value with easy transactions

Let customers pay EMIs, premiums, buy stocks and make deposits over chat

Improve conversion of payment messages with 1-click-bill pay across channels

Encourage action with alerts, portfolio advice, tailored offers and comparisons

62%
Higher upsell & <span>cross-sell</span> revenue

Higher upsell & cross-sell revenue

Grow relationship value with easy transactions

Optimize costs and serve better with intuitive support

Reduce customer wait time with automated FAQs & pre-built journeys

Humanize the experience with text, voice & video based interactions for complex queries

Predict better with AI and aid Relationship Managers to cultivate profitable relationships

94%
Queries handled without human intervention

Queries handled without human intervention

Optimize costs and serve better with intuitive support
  • BFSI Interactions <br> per month

    4 Bn+

    BFSI Interactions
    per month

  • AI accuracy in <br> query responses

    97%

    AI accuracy in
    query responses

  • Increase in <span>Click-to-Payment</span> ratio

    50%

    Increase in Click-to-Payment ratio

Unmatched capabilities

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Omnichannel Finance

Integrate with 30+ messaging channels through Text, Voice, and Video to deliver a superior banking experience

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WhatsApp Banking

Offer 24*7 access on customer's favourite messaging channel across 180 countries

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Voice and Video

Incorporate Voice & Video AI into every customer touchpoint, inbound & outbound calls, IVR, voice notes and assistants

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1 Click Bill Pay

Allow customers to make easy payment to bills, EMIs, and other purchases right from the chat screen

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Digital eKYC

Simplify KYC with guided flows and online document collection. Reduce effort and drop offs with anytime video KYC

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AI Assistant

Provide a personal assistant that speaks the customer's language with secure, natural conversational experiences for mobile and web

Unmatched capabilities

Transform customer experience with out-of-the-box journeys and templates

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Create a dynamic banking experience with 150+ prebuilt journeys connecting many different core, payment and financial systems across banking, insurance, capital markets and payments.

Retail Banking

Integrate quickly with apps and platforms you already use

Frequently Asked Questions