Transform student experience with improved course discovery, 1:1 consultations and automated FAQs over chat and voice conversational flows
Engage with students proactively to answer queries through apps they use the most
Acquire new students via personalised outreach, course discovery and trial classes on WhatsApp, Google's Business Messages and Instagram
Automate student onboarding right from registration and documentation to assigning learning guides
Student Acquisition costs
Share timetables and module schedules based on learning journey and goals
Send reminders, learning tips, quizzes and rich media on channels like WhatsApp and Voice
Upsell and cross-sell with personalized course suggestions leveraging rich UI of messaging
Higher Adherence and Retention
Support students 24/7 in multiple languages by answering queries around schedule, course fee, certifications, etc
Empower agents to solve critical queries while automation deflects L0-L1 queries
Send critical notifications around new content, faculty updates, live-classes via SMS and social channels
Lower Support Costs
AI student assistant with micro journeys including course discovery, recommendations, program schedule, payment plans, etc.
Integrate 30+ messaging channels through Text, Voice, and Video to connect with students on their preferred channel and mode.
Send actionable course renewal reminders with embedded payment links for UPI, wallets etc. to minimize drop offs
Implement live-chat support with trained counsellors to address students' doubts and provide immediate assistance for inquiries
Get actionable insights on live classes in demand, frequently asked doubts, potential new courses, and more
OOTB integrations with leading Learning Management Systems, and CRMs for rapid data ingestion and faster go-to market.