Enhance student
engagement with
AI chatbots

Transform student experience with improved course discovery, 1:1 consultations and automated FAQs over chat and voice conversational flows

Talk to an expert
Education

Trusted by leading brands globally

khan academy
byju
doubtnut
allen
lpu
manipal
matific
niit

Automate student outreach and acquisition

Engage with students proactively to answer queries through apps they use the most

Acquire new students via personalised outreach, course discovery and trial classes on WhatsApp and Instagram

Automate student onboarding right from registration and documentation to assigning learning guides

33%
Student Acquisition costs

Student Acquisition costs

Automate student outreach and acquisition

Offer on-demand learning and engagement

Share timetables and module schedules based on learning journey and goals

Send reminders, learning tips, quizzes and rich media on channels like WhatsApp and Voice

Upsell and cross-sell with personalized course suggestions leveraging rich UI of messaging

49%
Higher Adherence and Retention

Higher Adherence and Retention

Offer on-demand learning and engagement

Automate peace of mind with 24/7 support

Support students 24/7 in multiple languages by answering queries around schedule, course fee, certifications, etc

Empower agents to solve critical queries while automation deflects L0-L1 queries

Send critical notifications around new content, faculty updates, live-classes via SMS and social channels

42%
Lower Support Costs

Lower Support Costs

Automate peace of mind with 24/7 support

Why Choose Us?

<span>Pre-built</span> journeys

Pre-built journeys

AI student assistant with micro journeys including course discovery, recommendations, program schedule, payment plans, etc.

30+ channels

30+ channels

Integrate 30+ messaging channels through Text, Voice, and Video to connect with students on their preferred channel and mode.

WhatsApp native payments

WhatsApp native payments

Send actionable course renewal reminders with embedded payment links for UPI, wallets etc. to minimize drop offs

Agent Assist

Agent Assist

Implement live-chat support with trained counsellors to address students' doubts and provide immediate assistance for inquiries

Student demand analytics

Student demand analytics

Get actionable insights on live classes in demand, frequently asked doubts, potential new courses, and more

Deploy in 4 weeks

Deploy in 4 weeks

OOTB integrations with leading Learning Management Systems, and CRMs for rapid data ingestion and faster go-to market.

Frequently Asked Questions

How can the educational institutes leverage conversational AI chatbots?

Educational institutes can leverage conversational AI chatbots in a number of ways to improve student engagement and support:

  1. Student support: Chatbots can be used to provide information and assistance to students, such as answering frequently asked questions, providing information about class schedules and locations, and helping students navigate the institute's website and resources.
  2. Enrollment support: Chatbots can be used to help prospective students learn about the institute's programs and services, and guide them through the enrollment process.
  3. Course registration: Chatbots can be used to help students register for classes, check class availability, and add or drop classes.
  4. Tutoring: Chatbots can be used to provide students with personalized tutoring and support in specific subject areas.
  5. Behavioral support: Chatbots can be used to provide students with emotional support and guidance for mental health related issues, or for general life advice.
  6. Automated feedback: Chatbots can be used to provide students with automated feedback on their assignments or performance, which can help educators to identify areas where students need extra help.
In order to implement conversational AI chatbots in an educational institute, you can leverage Gupshup's conversational engagement automation platform and integrate it with your existing systems.

How many educational institutes are projected to leverage chatbots?

It is difficult to give an exact number of educational institutes that are currently using chatbots as the use of technology in education is constantly evolving and growing. However, it is safe to say that an increasing number of educational institutions are beginning to incorporate chatbots into their operations to improve communication, provide information and support to students, and automate repetitive tasks.

How can we ensure information safety when building a chatbot for education industry?

When building a chatbot for the education industry, it is important to prioritize the safety and security of the information being shared through the chatbot. Some ways to ensure information safety include:

  1. Implementing secure communication protocols: Use secure communication protocols such as HTTPS to ensure that all data exchanged between the chatbot and its users is encrypted and protected from unauthorized access.
  2. Storing data securely: Ensure that all data collected and stored by the chatbot is kept secure and protected by using strong encryption and secure storage methods.
  3. Regularly monitoring and updating the chatbot: Regularly monitor the chatbot for security vulnerabilities and update it as necessary to address any issues that are discovered.
  4. Providing a privacy policy: Clearly communicate the chatbot's data collection and usage policies to users, and obtain their consent