#1 Conversational Engagement Platform to Automate Commerce
Generate more leads, qualify them, drive discovery, share catalogues, enable shopping, collect payments, upsell or cross-sell and grow revenue
Trusted by leading consumer brands globally
Create marketing campaigns that convert
Promote products with image-rich cards and carousels on high performing channels like WhatsApp and RCS
Lower customer
acquisition costs
Sell more with 1:1 buying assistance
Provide relevant upsell and cross-sell recommendations over WhatsApp, Instagram and own channels with AI powered bots
Higher upsell &
cross-sell revenue
Grow CSAT with real-time, effective support
Share order updates and real-time tracking information, assist with service requests, collect feedback and seamlessly connect customers to live agents
Higher customer satisfaction
Quick Integrations with 500+ Apps & Platforms
Initiate conversations and nurture leads directly from CRM. Automate order tracking, notifications, alerts, and customer feedback
Don't just take our word for it
Global Online Director, Akris
Gupshup is special for its high AI and ML competency and has strong understanding of the fashion retail business.
We get deep insights on customer behavior and decision-making process, and can provide much better service.
Director, Vicco Laboratories
The consumer journey is non-linear today. With more time spent on social media, we want to reassure our consumers that we are easily accessible and available with just a few clicks.
The Instagram chatbot developed by Gupshup enables and simplifies the brand-consumer interaction process in a more seamless manner
3%
Quarterly increase in
online sales revenue
20x
Annualized ROI
700+
hours of automated conversations per month
$500K
Sales attribution per month
Conversations across the customer lifecycle, on channels of their choice
Re-Engage
Re-engage to upsell & cross sell
Discover
Chat to showcase products
Nurture
Answer queries to ready prospects for conversion
Sell
Sell easy with 1-click payment solutions
Support
Offer care anytime, anywhere
Why do 45,000+ brands love us?
Custom & pre-approved
Templates to get started quickly on IP and owned channels
Rich media messaging
Formats to deliver engaging CX
Multi-lingual support
To converse in the language your customers speak
Omnichannel
Agent interface for one view of all ongoing interactions
Self-serve
To build, experiment and rapidly deploy new ideas
360° insights
Into trending queries, reasons for drop-offs and query resolution times
Frequently Asked Questions
We are a Conversational Engagement Platform empowering businesses to engage meaningfully with customers across commerce, marketing and support use-cases on 30+ channels
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