Generate more leads, qualify them, drive discovery, share catalogues, enable shopping, collect payments, upsell or cross-sell and grow revenue
Higher upsell &
Higher customer satisfaction
Initiate conversations and nurture leads directly from CRM. Automate order tracking, notifications, alerts, and customer feedback
Gupshup is special for its high AI and ML competency and has strong understanding of the fashion retail business.
We get deep insights on customer behavior and decision-making process, and can provide much better service.
The consumer journey is non-linear today. With more time spent on social media, we want to reassure our consumers that we are easily accessible and available with just a few clicks.
The Instagram chatbot developed by Gupshup enables and simplifies the brand-consumer interaction process in a more seamless manner
Quarterly increase in
online sales revenue
hours of automated conversations per month
Sales attribution per month
Re-engage to upsell & cross sell
Chat to showcase products
Answer queries to ready prospects for conversion
Sell easy with 1-click payment solutions
Offer care anytime, anywhere
Templates to get started quickly on IP and owned channels
Formats to deliver engaging CX
To converse in the language your customers speak
Agent interface for one view of all ongoing interactions
To build, experiment and rapidly deploy new ideas
Into trending queries, reasons for drop-offs and query resolution times