Messaging is becoming conversational

From simple notifications...

For simple notifications Illustration

Limited content, no interactivity, high cost

To smart messaging

to smart messaging Illustration

Deep content, highly engaging, high ROI

Grow faster by automating business conversations

Marketing Illustration


Acquire, engage & retain customers:
increasing marketing ROI

Learn more
Sales Illustration


Convert conversations into transaction &
grow your revenue

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Provide instant, accurate responses &
delight your customers

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Channels Supported

WhatsApp IconWhatsApp
IP Messaging IconIP Messaging
Facebook IconFacebook
Amazon Alexa IconAmazon Alexa
Microsft Teams IconMicrosoft Teams
Google Assistant IconGoogle Assistant
Twitter IconTwitter
Telegram IconTelegram
Slack IconSlack
Hipchat IconHipchat
Skype IconSkype
Kik IconKik
Twillio IconTwillio
Line IconLine
Smooch IconSmooch
JioChat IconJioChat
Viber IconViber
Hotline by Freshdesk IconHotline
Gmail IconGmail
WeChat IconWeChat
Cisco Spark IconCisco Spark
Teamchat IconTeamchat
Web Widget IconWeb Widget

Coming soon

Hangouts Chat IconHangouts Chat
Kakao IconKakao

Let us build your bot

While Gupshup is a self-serve platform, let us know if you need any additional help or services

Email us at

Global market leader

4.5 Billion

messages per month

225 Billion

messages & counting



Gupshup is trusted by

Trusted by Facebook
Trusted by Twitter
Trusted by Whatsapp
Trusted by GoogleHome
Trusted by Cisco
Trusted by linkedin
Trusted by Citibank
Trusted by Macdonals
Trusted by Venturebeat
Trusted by Uniliver
Trusted by Truecaller
Trusted by Flipkart
Trusted by SAP
Trusted by Kellogs
Trusted by Ebay
Trusted by Infosys
Trusted by YesBank
Trusted by Dishtv
Trusted by TataSky
Trusted by Sage
Trusted by Roborecruiter
Trusted by Titan
Trusted by Aptech
Trusted by Robin
Trusted by NSB
Trusted by ICICI
Trusted by Motilal
Trusted by paste
Trusted by Vouge
Trusted by Wrigley
Trusted by icicilombard
Trusted by Viber
Trusted by Propworth

Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.

New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor. tool is now available for developing your NLP/AI bot.

Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.

New channels added for publishing bots- and your website as a web widget.

Now you can access our services including the bot builder tool using your Facebook login credentials.

Now you can delete the dummy bots created for testing from the My Bots Dashboard.

You can now access Bot specific data from your Dashboard itself.

Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.

We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).

Following is the list of parameters.

  1. sender
  2. message
  3. context

However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.

  1. senderobj
  2. messageobj
  3. contextobj

You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to