Please make sure you sign up with the same account with which you would like to create and maintain the app from. Transferring apps/wallet balance from one account to another in future would not be possible
Bring conversational experiences to life using GupShup's Messaging API
Lead Generation and Tracking
An SMS with a short Link will quickly convert targeted audience to high-quality leads.
Single API in Action
Order Tracking and Delivery Notifications
Make it easy for customers to track their recent purchases through Calls and notifications on SMS and WhatsApp.
Single API in Action:
Send notification on WhatsApp
Send Voice message
Customer Notification and Engagement
Send crucial information like reschedule of flight, order delivery updates, etc. in seconds via SMS and Voice. Keep customers engaged through relevant cross-sell offers including priority seating, meal add-ons and travel insurance.
Single API in Action:
Time is Money. Make sure there are no delays in initiating services by sending quick and secure OTPs to customers. Connect riders and drivers securely over voice by using masked numbers.
Enterprise-grade platform backed by round the clock support
Our platform handles 4.5 billion transactions every month, at mission critical levels of reliability and performance. System redundancy and reliable cloud platform enables us to deliver SLAs with 99.9% uptime and reliability guarantee.
Our platform is ISO 27001:2013 certified. We follow strict processes and policies designed to comply with enterprise-grade security needs such as data encryption, role-based access control, and vulnerability testing.
Our systems are highly available (99.9% uptime guarantee), and load balanced with geographical redundancy to ensure no message is lost. Moreover, 24x7 support and help is always at hand, and our team of experts proactively monitor platform performance at all times.
Users publishing their bot for the first time will have to provide a valid cloud project ID. Existing users can continue using their bots as is, however if they wish to republish their bot they will have to provide a valid cloud project ID. All the current changes will be reflected in the Google Home publish tab.
Twilio IP Messaging as a channel
Twilio IP Messaging
Microsoft Teams as a channel
Reliance JIO as a channel
Gupshup intgrates with Google home: You can now build bots (actions) for Google Home on gupshup.io Google Home
Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.
New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor.
API.ai tool is now available for developing your NLP/AI bot.
Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.
New channels added for publishing bots- Smooch.io and your website as a web widget.
Now you can access our services including the bot builder tool using your Facebook login credentials.
Now you can delete the dummy bots created for testing from the My Bots Dashboard.
You can now access Bot specific data from your Dashboard itself.
Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.
Now you can add Gupshup proxy bot on below channels,
Now you can publish your bots on Teamchat.
Revised processes to publish bots on Cisco Spark.
Now you can enable interactive messages(beta) and also you can add your custom page after bot installation on Slack.
We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).
Following is the list of parameters.
However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.
You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to firstname.lastname@example.org