How to implement a Digital Menu for Restaurants

COVID-19 has accelerated the movement of Food & Beverage industry going online. There are many aspects of taking a restaurant online - ordering, payement, delivery and marketing. One of the key aspects of an online restaurants experience is a digital food menu that a customer can access.

Are you thinking of getting a digital menu for your restaurant? Learn how to build an interactive digital menu and make it more accessible for your customers with Gupshup.

Download this free ebook to learn:
  • The key advantages of digital food menu
  • How to create an intelligent digital restaurant menu that can work on any device
  • Benefits of moving a digital menu into a chatbot format
  • Importance of QR code for restaurants

For actionable insights, download your free eBook now!

How can you take your restaurant online

Gupshup provides F&B establishments the ability to digitise their customer service experience to order, pay and receive home delivery directly.

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Contactless Menu for Restaurants

Click here to learn more about a contactless menu for restaurants and its various aspects like - what it is, advantages, and how to build one for your business.

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Added below language support for WhatsApp,

Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.

New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor. tool is now available for developing your NLP/AI bot.

Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.

New channels added for publishing bots- and your website as a web widget.

Now you can access our services including the bot builder tool using your Facebook login credentials.

Now you can delete the dummy bots created for testing from the My Bots Dashboard.

You can now access Bot specific data from your Dashboard itself.

Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.

We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).

Following is the list of parameters.

  1. sender
  2. message
  3. context

However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.

  1. senderobj
  2. messageobj
  3. contextobj

You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to