Enhance customer experience and own a larger slice of the pie with relevant
re-engagement campaigns and intuitive commerce catalogs
Acquire new customers on the channels they spend most time on with Conversational Ads, Click-to-WhatsApp and more
Send personalised messages to engage customers with new menu items, exclusive offers and meal recommendations
Proactively engage with customers via Instagram DM automation, Google's Business Messages and WhatsApp
Customer
Acquisition costs
Share catalogues of new menu and season’s specials leveraging rich-UI WhatsApp Commerce features
Convert visitors into loyal customers and grow share of plate with AI-powered recommendations
Broaden reach by accepting orders and payments on channels like WhatsApp, Facebook Messenger & Google’s Business Messages
Higher Revenue
and Retention
Support foodies 24/7 in multiple languages, by answering queries around order delay, modifications and more
Deflect common queries to chatbots and voice bots and enable better CX by routing critical queries to agents faster
Proactively gather feedback on food and delivery using survey chatbots that are non-intrusive and can capture sentiment in natural language
Lower Support
Costs
Go live quickly with ready templates for menu, online & QR based ordering, order tracking, location sharing, feedback, etc
Go omni-channel with by integrating 30+ messaging apps across Text, Voice, and Video
Replicate in-store experience and service online with conversations powered by AI and seamless bot to agent transition
Achieve desired results with custom conversational journeys as per business, campaign, or customer needs
Run promotional campaigns, build bots, view analytics & empower agents to assist customers with easy to use CX Suit
OOTB integrations with leading CRM and eCommerce platforms for rapid data ingestion and faster go-to market.