Agent Assist FAQ

How does an agent assist work?

What features are available with Agent Assist?

How many integrations are available?

Can routing be customized?

Media & Entertainment FAQ

What kind of media businesses/individuals do you work with?

Can I automate functions using the Gupshup platform?

Why should I integrate the Gupshup chatbot?

Healthcare FAQ

What is the role of messaging API in healthcare?

Why are messaging APIs important for Healthcare?

How are conversational messaging APIs used in healthcare?

What makes Gupshup’s messaging API different?

How do you ensure the privacy of patient information?

What kind of healthcare businesses do you work with?

Travel & Hospitality FAQ

What is the role of messaging APIs in the hospitality industry?

How does conversational messaging help the hotel operation?

Gupshup offers its services to small hotels and homestays?

Is there any training required to use the Gupshup platform?

How is the guest information protected?

How is the integrity of transactions ensured by Gupshup?

Conversational Marketing FAQ

What is a conversational marketing platform?

Is conversational marketing important?

How is conversational marketing used?

Why is conversational marketing effective?

Do we need any technical expertise to use the Gupshup platform?

What kind of conversations can I automate?

Viber API FAQ

Is there a Viber API solution by Gupshup?

How do I integrate with Viber?

What can a Viber chatbot do?

How do I send a business message on Viber?

Voice API FAQ

What is voice API?

How do voice APIs work? What are they used for?

What is the meaning of programmable voice API?

Do I need technical expertise for using voice API?

Do I need to invest in infrastructure to use Gupshup voice API?

Conversational Support FAQ

What is conversational support?

What are the benefits of conversational support?

Why make conversational support important?

How is conversational support different from transactional support?

What are the elements of a conversational support solution?

Conversational Commerce FAQ

What is conversational commerce?

Why do businesses need conversational commerce?

What are the benefits of conversational commerce?

Why is conversational commerce better than mobile apps?

What are the benefits of a conversational commerce platform?

What are the elements of a conversational commerce solution?

Fintech FAQ

What is a Fintech chatbot?

What are some of the applications of Fintech chatbots?

What are the benefits of Fintech chatbots?

Which technologies are used in Fintech chatbots?

Can a Fintech company build its chatbot?

Does a Fintech chatbot support RCS and GBM?

Conversational AI FAQ

What is conversational AI?

What are the benefits of conversational AI?

What are the types of conversational AI tools?

Which industries and sectors can use conversational AI tools?

What are the primary elements of a conversational AI application?

What is a conversational AI engine?

Retail FAQ

What is a retail API?

What are the benefits of a retail API?

What is retail conversational AI?

What are the advantages of a retail conversational AI chatbot?

Should retailers integrate conversational AI into their business?