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Automate conversational engagement on WhatsApp Business

Engage customers across sales, marketing and support journeys -with WhatsApp Business API

Lead Source Sub Lead Source: Gupshup Website Component: Website Page: Campaign Source: Campaign Medium: Campaign Name: Campaign Term: Campaign Content: GCLID: Lead Marketing Campaign Source: Gupshup Global Opt In: Whatsapp Template ID: Primary Product: Channels: Capabilities Secondary Phone: Title Department: Website Description Company Twitter Handle: Facebook Handle: Twitter Handle: Linkedin Handle:

Trusted by World's leading brands

Create Marketing Campaigns that Convert

  • Send promotions, offers, and back-in-stock alerts while respecting customer permissions
  • Set up campaigns, send abandonment notifications, appointment alerts and re-buy reminders
  • Trigger order and booking confirmations, subscription reminders, delivery updates and more

Sell More with your WhatsApp Store

  • Showcase relevant products from your catalog with WhatsApp product messages through commerce API
  • Send interactive multi and single-product messages to present products from your inventory
  • Allow adding products to the shopping cart without risking obsolete information such as price and availability

Deliver on moments of truth with 1:1 Customer Support

  • Complement customer care with smart Whatsapp chatbots that can handle bulk of the routine queries
  • Reduce response time and operational costs with canned responses and self-serve flows
  • Gracefully handover to live agents for complex queries or irate customers

+ 260%

Student-tutor engagement

20X

Annualized ROI

2X

Increase in read rates

Let’s make your business conversational.

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Programmable 2-way conversations with unmatchable scale and speed

Break the language barrier

Deliver multi-lingual support and auto template translation to converse in user’s preferred language

Security and quality standards

Earn trust with clear opt-in requirements, security built in at every layer and end to end encryption

Rapid onboarding

Fast-track the tedious groundwork, verification hassles and security approvals with 50% faster onboarding

Custom, pre-approved templates

Simplify launches with our template library for all your needs – appointment reminders, shipping updates, OTPs, alerts and more

Rich communication formats

Elevate campaign performance with engaging images, videos, PDFs, CTAs & quick-reply buttons enabling rich 2-way chats

Advanced analytics

Deliver multi-lingual support and auto template translation to converse in user’s preferred language

One Platform - Many Industries

Retail

Delight shoppers with easy product discovery, guided selling, loyalty program alerts, coupons, re-buys and after-sales engagement

Fintech

Simplify financial services with easy KYC, instant payments, credit card renewals, EMI collections, lead generation & service requests.

Food and Restaurants

Revolutionize your restaurant operations with WhatsApp based ordering, meal and add-ons, payments and real-time delivery updates.

Education

Transform student experience with improved course discovery, 1:1 consultations and automated FAQs

Healthcare

Deliver better health outcomes and unblock staff bandwidth with automated outreach, appointment booking, feedback collection and more

Food and Restaurants

Revolutionize your restaurant operations with WhatsApp based ordering, meal and add-ons, payments and real-time delivery updates.

#LetsGupshup & enrich your consumer experience

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