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Gupshup acquires AI-powered Voice Leader Knowlarity

Strengthens Conversational Engagement Leadership

Yatish Mehrotra
CEO, Knowlarity

We at Knowlarity are excited to be a part of Gupshup. This will lead to richer experiences for our existing and future customers along with product enrichment and significant geographic expansion opportunities. Our customer-centric, innovation-focused cultures are perfectly aligned and we see significant synergies and new products emerging from the combination of two great teams

Beerud Sheth
Co-founder & CEO, Gupshup

Knowlarity is the clear market leader in voice - their comprehensive product suite spanning cloud telephony and contact center automation, along with excellent customer traction will further enhance Gupshup's leadership position. I'm excited to welcome the Knowlarity team to the Gupshup family

Sandeep Kher
Director, Sequoia Capital India and South East Asia

The need for businesses to maintain effective communication with their customers is key to building stronger and long-lasting relationships regardless of sector, stage or markets. The pandemic has only accentuated this need - and increased the demand for unified and seamless communication solutions that allow companies to connect with their customers across all channels. The coming together of Gupshup and Knowlarity creates a unique product offering for customers across geographies, cementing the leadership position that both businesses have attained in the space of conversational engagement and cloud-based communications. As early believers in Knowlarity, Sequoia India continues to remain excited about this sector. We are thrilled about this milestone and look forward to an enduring partnership

Subeer Monga
Partner, Mayfield India

Our investment and journey with Knowlarity over the years continues to strengthen our belief that India produces world class SaaS businesses. Gupshup and Knowlarity are a natural fit. We would like to congratulate the teams at Gupshup and Knowlarity and wish them all the very best as they form a strong partnership in the years to come

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