Forrester-Backed Results | Calculate Your Business Messaging ROI with Gupshup Try Now
Conversational Internet is digitizing the other half of the world - Learn More
Build Gen-AI Powered Chatbots - Explore

The Business of WhatsApp in India

On October 3, 2024 | 1 Minute Read
Conversational AIConversational CommerceConversational EngagementConversational MarketingConversational SupportGenericWhatsApp Business API

Today’s customer needs to converse with their brands in a simple and convenient way. WhatsApp is one such channel that has lived up to that purpose. It’s one of the most popular messaging channels in India, used by over half a billion people. With such popularity, brands are able to create conversational experiences on a single platform, where a customer doesn’t have to jump from one platform to another. Everything from marketing, support, and commerce can be done on WhatsApp.

Integrating conversational AI-powered tools into WhatsApp makes it even more effective, helping businesses provide more personalized support and interactions. Imagine giving your customers smart, instant help whenever they need it. The WhatsApp chatbot leads this change, combining AI with ease of use. As businesses aim to be everywhere and quick to respond, this tool stands out by not just answering but also predicting what customers need.

In this infographic, we will explain in detail the business of WhatsApp in India and some interesting statistics on WhatsApp Business that will convince you to build your conversational journey on WhatsApp. 

WhatsApp Infographic for India

Jaitashri Bhoir
Jaitashri Bhoir
Jaitashri is a content and social media marketer. Through insightful and data-driven content, she enables her audiences to leverage the potential of B2B SaaS products. Beyond writing, she's a culinary explorer, avid reader, and passionate painter, infusing creativity into every endeavor.

Blogs you will want to share. Delivered to your inbox.

Business Email

Recommended Resources

Rethinking Lending: How Loan Assistance AI Agent Enhances Efficiency and Customer Engagement

Boost loan efficiency and engagement with loan assistance ai agent that streamline processes and enhance customer...
Read More >

Choosing the Right LLM Mix to Optimize Performance Without Breaking the Bank

Optimize AI performance with the best LLM strategy- boost results, cut costs, and scale smartly without...
Read More >

How Conversational AI Agents Free Up Realtors’ Time to Sell More Homes

Conversational AI agents streamline real estate workflows, automate lead follow-ups, and give realtors more time to...
Read More >
×
Read: Holiday Shopping Trends 2024: How AI, Mobile Commerce, and Sustainability Are Shaping Retail
Holiday Shopping Trends with AI