Gupshup helped a Global restaurant aggregator and food delivery company improve its executive onboarding process

The global company reached out to 10000+ potential delivery executives via WhatsApp out of which 30% initiated payments to be onboarded on the platform!

The Problem

Global restaurant aggregator and food delivery company has been hiring delivery executives on a regular basis. However, the company was experiencing many drop-outs out of the total people who showed initial interest as they were not either downloading the app or moving ahead in the process of being onboarded.

The Solution

Gupshup helped develop an end-to-end workflow for the delivery executive onboarding on WhatsApp. The company saw an improved number in the onboarding journey for the delivery executives. On average, response time and onboarding time reduced significantly for the delivery executives when compared to the earlier app-led registration process.