Gupshup helped an RBI Registered NBFC improve its overall lead generation and loan processing time

The RBI Registered NBFC generated more leads and reduced its overall loan processing time from 2 days to 3 minutes with Gupshup’s Fintech bot solutions!

The Problem

All the processes at the NBFC were handled manually, and these inturn affected the overall turnaround time of the tasks and delayed responses and inefficient customer engagement. The loan processing time was also higher and time consuming.

The Solution

Gupshup offered the NBFC with a Single API, interactive two-way messaging, custom menu for soft loans services, opt-in & opt-out management, smart dashboards & a fully managed solution via WhatsApp.

Recommended Resources

Blog

11 Ways How Conversational AI Enhances CX At E-commerce Stores

D2C businesses can personalise user journeys for customers using conversational AI from Gupshup
Read More >
Blog

3 Benefits Of Conversational AI In The Consumer Electronics Industry

Learn how conversational AI is helping consumer electronics business owners boost user satisfaction and engagement. See...
Read More >
Blog

Conversational Engagement In Web 3.0

Read on to understand the need for creating conversational engagement in web 3.0
Read More >