Browse Category by NLP
Chatbots, Conversational AI, NLP

Why Brands Should Leverage Multilingual AI Chatbots

“If you talk to a man in a language he understands, that goes to his head. If you talk to him in his own language, that goes to his heart.”

–Nelson Mandela

Multilingual AImultilingual chatbot…multilingual AI bot platform

In the world of customer support, these terms are cropping up with increasing regularity.

But what is multilingual AI?

Why should today’s brands consider multilingual AI for customer support?

What are the benefits of a multilingual AI bot platform?

In this detailed guide, we cover all these aspects of multilingual AI that brands often wonder about.

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Chatbots, Conversational AI, Conversational Messaging, NLP

What is Natural Language Processing? A Complete Guide

Machines that can understand humans?

Respond to human language?

Recognise linguistic cues, comprehend context, and even take appropriate action?

Sounds like something out of an Isaac Asimov novel! But the fact is – modern-day machines can do all of this and more – thanks to Natural Language Processing (NLP).

But what is NLP?

How does it work?

Why is NLP important?

What are its current applications and uses?

This detailed guide explores all these frequently-asked questions about this exciting area of Artificial Intelligence (AI).

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