World-class Bot development platform

Gupshup's industry-leading tools combined with its experienced experts lead to great results for you

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Custom Development

Our team can convert your vision into a well-developed bot suited to your specific requirement in a matter of days/weeks.

Best Practices

We’ve been living and breathing bots for years. We've built and enabled thousands of bots. Our experts bring that expertise and experience to you.

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Faster, Better & Cheaper

Because we know the do's and don'ts, we can build it better and faster. Because we use advanced tools and don't waste time, we can build it cheaper. So, yes, sometimes you can get more for less.

Deploy on 30+ messaging channels

Build once, run anywhere. Deploy your bot on 30+ messaging channels including WhatsApp, Google Business Message, Signal, Facebook Messenger etc.

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Explore the bots we've built

Grow your business

Please reach out to us by sharing the following information and we will get back to you at the earliest.

Get started with Conversational Messaging

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Added below language support for WhatsApp,

Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.

New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor. tool is now available for developing your NLP/AI bot.

Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.

New channels added for publishing bots- and your website as a web widget.

Now you can access our services including the bot builder tool using your Facebook login credentials.

Now you can delete the dummy bots created for testing from the My Bots Dashboard.

You can now access Bot specific data from your Dashboard itself.

Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.

We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).

Following is the list of parameters.

  1. sender
  2. message
  3. context

However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.

  1. senderobj
  2. messageobj
  3. contextobj

You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to