How Conversational Messaging is Transforming Marketing, Commerce and Customer Support
On September 08, 2021Conversational messaging is the single biggest paradigm shift that is taking place between businesses and customers today. The chatbot-powered conversational messaging offers consumers a choice in how they want to engage and empowers businesses to provide meaningful two-way engagement at a scale.
In this ebook, we tell you how businesses can leverage conversational messaging solutions to redefine their key business function, i.e., marketing, commerce, and customer support.
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What you’ll learn:
- What conversational messaging matters
- Role of Conversational AI and chatbots
- How to engage with customers seamlessly throughout their journey and maximize the revenue stream
- Benefits of integrating conversational messaging into key business functions
- Conversational messaging use cases across various industries
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