How Conversational Messaging is Transforming Marketing, Commerce and Customer Support
Conversational messaging is the single biggest paradigm shift that is taking place between businesses and customers today. The chatbot-powered conversational messaging offers consumers a choice in how they want to engage and empowers businesses to provide meaningful two-way engagement at a scale.
What you’ll learn:
- The meaning and the evolution of conversational messaging
- The role of chatbots in conversational messaging
- The reasons why companies should integrate conversational messaging into their marketing, commerce and customer support strategy
- Benefits of integrating conversational messaging into key business functions
- The use cases across industries
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