Engage better with your customers with our Conversational Messaging Platform

Interact and transact with them on their favourite messaging apps


Gupshup Conversational Messaging Platform is a unified messaging platform that enables your business to interact and transact with your consumers through conversations on messaging channels. It is developer-friendly for building and also has plug and play solutions for your industry or use case.

Messaging Platform

Connect and transact with your customers on any messaging platforms in cPaaS mode

  • Single API

    Single API

    Engage across 30+ channels including Gupshup messaging channel

  • Rich Templates

    Rich Templates

    Utilize our rich messaging templates for opt-ins and forms

  • Payments


    Enable direct and secure payments for your customers from right within messages via 1-click Bill Pay

Tools to create conversational experiences

Powerful messaging tools that let you build and scale messaging experiences

  • Conversational AI

    Conversational AI

    Build interactive NLP bots using No-code, Low-code, Yo-code

  • Dashboards


    Utilize our dashboards for marketing, commerce and support

  • Solutions


    Leverage solutions across BFSI, Retail, F&B, Fintech, Outdoor Advertising and Marketing, Commerce and Support

  • Developer Tools

    Developer Tools

    Provide simple and advanced APIs, plug-ins, AI/NLP and other dev tools

On-device software

  • Gupshup Messaging

    Enables rich conversational experiences on any device without requiring an app download


Seamless integration

  • Integrate with the world’s leading CRM, HRM, marketing automation, customer support tools and eCommerce platforms like Shopify.

Hosted and On-prem

  • Connect with multiple vendors and channels, and centrally manage messaging costs and performance with Gupshup’s very own flexible, open-architecture middleware.