Chatbots are not new in the world of technology. In fact, in one form or another, chatbots have been around commercially for the better part of the last decade. However, the capabilities of these chatbots have been improving by the year. Chatbots can understand customers’ questions and provide answers from among a vast bulk of information. Through Natural Language Processing and Artificial Intelligence, chatbots can now learn on the go and turn into better versions of themselves with every query.
Convenience. That’s the one word to aptly suffice the no. 1 reason to have chatbot automation. You can never have enough of it! By that we mean, that chatbots can exist and operate for you to solve from pesky little to far more complex issues.
Your users may be very demanding and even after your bot repeatedly informs them about its limitations, they are still aggressive with their queries and on the verge to label your bots – “Dumb!” That’s where live chat comes into the picture. A smooth means to keep your customers happy!
Machine translation is on the rise. Google Translate, as well as other automated translation solutions like Bing Microsoft Translator, Babel Fish, PROMT, ImTranslator, have significantly improved over the years. With the help of neural networks and deep learning, they are now capable of translating more languages with better accuracy.
One of the notable aspects of machine translation is the use of bots. What are they? How are they related to search engine bots? Know the answers to these questions and more in the following discussions. Continue Reading
Product Marketing | gupshup.io
June 28, 2018
In this week’s blog, we thought of drawing your attention to a chatbot that does an excellent job at utilizing all the chatbot functionalities provided by Facebook while also being true to its roots Continue Reading
Product Marketing | gupshup.io
June 06, 2018
If you’ve been wondering how some chatbots have grown exponentially with regards pooling in Daily active users in the thousands, reach and popularity ….well you would be surprised to know that they concentrate their efforts into solidifying the basics instead of dabbling all available means for promotions.
Well, now that you know what to do you would still be asking yourself how?
Like always we’ve got you covered! Continue Reading
During Facebook’s recent quarterly earnings call with investors, founder Mark Zuckerberg said the social media giant would begin expanding Facebook Messenger to more businesses after testing with companies such as Uber and Everlane. This type of commerce, sometimes referred to as ccommerce, (for chatbased commerce), allows business to interact directly with customers through a messaging service. Continue Reading
Why we should forget apps and embrace the oncoming bot revolution…
Similar to the desktop app in the mid-80s, browsers and websites in the mid-90s, and mobile OS and apps in the mid-00s, messaging platforms and chat bots are promising to emerge as the next wave of new IT. The tech community widely sees the development as a once-in-a-decade paradigm shift with potential to create unlimited new possibilities. Continue Reading