Add Instagram Messenger API for commerce and chatbot automation

Engage, transact and build strong relationships with your followers and customers by automating conversations through Gupshup’s Instagram API for Direct Messenger

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instagram messenger API

Integrate two-way, rich media messaging with the Messenger API for Instagram

Build a Complete Conversational Customer Experience on Instagram

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Monetize Marketing Spends

Integrate Instagram messenger into campaigns to drive action based engagements

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Monetize Marketing Spends

Integrate Instagram messenger into campaigns to drive action based engagements

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Increase Sales on Instagram

Showcase Products in rich format and increase product discoverability

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Optimize Support Expenses

Reduce support expenses by deploying Advanced AI and NLP based response mechanism

Key Features of Instagram Messenger API

  • Ice Breakers

    Provide conversation starters in the form of suggested topics, FAQs and replies

  • Engage with Comments, Replies & Mentions

    Reply to comments, stories replies and story mentions with private replies

  • Rich Communication

    Send rich communication with Images, Carousels & Product Templates

  • Customized Messaging

    Personalize messages as per user profile & keyword triggers

  • Automation

    Use Instagram chatbots to automate conversations with millions of customers

Deliver a memorable conversational experience on Instagram

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  • Smart automation for all kinds of interactions
  • Seamless escalations to human agents when needed
  • Workflow integration for consistent customer experience
  • Tailored journeys for complete customer lifecycle
  • Messaging templates for opt-ins, forms and payments
  • Single Messaging API for 30+ channels
  • One-Click Bill Pay, Auto Responders & Automated ORM Solutions
  • Integration with 3rd party systems

4 Reasons to Upgrade Your Instagram DMs with Chatbot Automation

  • 1.3B

    People use Instagram

  • 83%

    Of users discover products & services on Instagram

  • 200M

    Instagram users visit at least one business profile daily

  • 130M

    Instagram users tap on shopping posts every month

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Get Started with Conversational Messaging on Instagram Today

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We are a Conversational Messaging Platform that helps businesses engage with customers across 30+ messaging channels across commerce, marketing and support.

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