Turn followers into
customers with
Instagram automation

Harness the power of an advanced Instagram chatbot to engage, up-sell and cross-sell to your followers

instagram messenger API

Increase marketing ROI with 2-way conversations

Run automated click-to-chat ads, capture leads and nurture prospects from the moment of discovery

Aid decision-making by answering product queries on sponsored posts and stories instantly

Improve posts reach by integrating automated
messaging into campaigns and contests

Instagram chatbot

Grow sales by making commerce conversational

Save sales bandwidth with automated upsell,
cross-sell recommendations and pre-built answers

Convert intent into purchases by leveraging rich templates and informative, engaging carousels

Arrest drop-offs due to redirection by enabling
purchases and payments within Instagram DMs

Instagram chatbot

Improve CSAT with instant support within Instagram

Offer post-purchase support, order tracking, handle return requests and live agent handover on Instagram itself

Respond to public post comments and story mentions with private replies

Reduce customer wait time and optimize costs by upgrading Instagram DMs with support chatbots

Instagram chatbot
  • People actively use Instagram every month

    1.3 B

    People actively use Instagram every month

  • Users discover products & services on Instagram

    83%

    Users discover products & services on Instagram

  • of Instagram users follow at least one business

    90%

    of Instagram users follow at least one business

  • Users tap on shopping posts every month

    130 M

    Users tap on shopping posts every month

Unmatched capabilities

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Tailored & pre-built journeys

Get started quickly with action-based conversational automations

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Multi-lingual
Support

Build a stronger bond with customers by conversing in the language of their choice

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Rapid
onboarding

Fast-track the tedious groundwork, verification hassles and security approvals

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Agent assist
support

Facilitate seamless AI chatbot to live agent transfer in real-time

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Conversational AI
& NLP

Deliver advanced, human-like conversational experience

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360°
Analytics

Get insights into trending topics, reasons for drop-offs, conversational funnels etc.

Unmatched capabilities

Instagram chatbot features to attract, convert and engage

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Use suggested questions and canned responses to break the ice and aid navigation

Start conversations with ice breakers

Integrate quickly with apps and platforms you already use to create powerful solutions

Initiate conversations and nurture leads directly from CRM. Automate order tracking, notifications, alerts, and customer feedback.

zoho
Salesforce
Hubspot
Freshworks
See all integrations

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Frequently Asked Questions