Stand out in the messaging inbox with RCS Business Messaging

Engage customers across marketing, commerce, and support with rich media, branding, credible trust marks, and conversational journeys

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AgentAssist

Trusted by leading brands globally

Capture customer attention with improved brand visibility

Stand out in the SMS inbox with branded sender ID name and logo

Foster trust and credibility with verified brand profile

Increase engagement of marketing campaigns with a rich interface, while leveraging the reach of SMS

Capture customer attention with improved brand visibility

Increase conversions with interactive messaging experience

Create awe with 2-way conversations powered with images, GIFs, videos, carousels and action buttons

Drive commerce by delivering a personalized experience based on insights from purchase history

Boost CLV with interactive chatbots that upsell, cross-sell and re-engage with customers

Increase conversions with interactive messaging experience

Skyrocket customer satisfaction with instant support

Deliver a gratifying support experience with the optimum combination of AI chatbots and live agents

Track message performance with read receipts, action tracking and deep conversational analytics

Assist customers better by sharing installation videos, user manuals, how-tos and other support documents

Skyrocket customer satisfaction with instant support
  • Higher conversions than other channels

    70%

    Higher conversions than other channels

  • Consumers prefer to engage with a brand via RCS

    74%

    Consumers prefer to engage with a brand via RCS

  • RCS subscribers globally

    900 m+

    RCS subscribers globally

  • Higher open rate than email

    35x

    Higher open rate than email

Unmatched capabilities to drive seamless 2-way rich conversations

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Universal RCS

Reach users beyond Android devices & deliver RCS like experience on iPhones

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Agent Assist

Offer uninterrupted support with seamless transfer from bots to live agents

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Unmatched
Reach

Leverage SMS fallback to elevate experience without compromising on reach

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Timely & relevant messages

Promote without falling under spam by sending expected, timely, & relevant messages with auto-capping capability

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Launch campaigns across carriers

Create RCS agents, run campaigns and manage payments with ease across all carriers

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Deep
Analytics

Track campaign level metrics and get insights into conversations

Unmatched capabilities to drive seamless <span>2-way</span> rich conversations

RCS Business Messages - Meant for every industry

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Promote products, showcase new launches, drive purchases and offer post-purchase support - order tracking, cancellation, returns etc. - all within one interface

Retail

Don't just take our word for it

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MTN

MTN

“We are proud of our technical collaboration.The superior technology design, robust service operations, optimum business processes, and 24x7 support are key to delivering the Next Generation Business Messaging experiences to our Brands & Business Partners.”

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Orange Group

Orange Group

“We are happy to partner with Gupshup and offer our subscribers in Cameroon the experience of RCS for Orange Celebrite”

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Frequently Asked Questions