Stand out in the messaging inbox with RCS Business Messaging
Engage customers across marketing, commerce, and support with rich media, branding, credible trust marks, and conversational journeys
Trusted by leading brands globally
Capture customer attention with improved brand visibility
Stand out in the SMS inbox with branded sender ID name and logo
Foster trust and credibility with verified brand profile
Increase engagement of marketing campaigns with a rich interface, while leveraging the reach of SMS
Increase conversions with interactive messaging experience
Create awe with 2-way conversations powered with images, GIFs, videos, carousels and action buttons
Drive commerce by delivering a personalized experience based on insights from purchase history
Boost CLV with interactive chatbots that upsell, cross-sell and re-engage with customers
Skyrocket customer satisfaction with instant support
Deliver a gratifying support experience with the optimum combination of AI chatbots and live agents
Track message performance with read receipts, action tracking and deep conversational analytics
Assist customers better by sharing installation videos, user manuals, how-tos and other support documents
70%
Higher conversions than other channels
74%
Consumers prefer to engage with a brand via RCS
900 m+
RCS subscribers globally
35x
Higher open rate than email
Unmatched capabilities to drive seamless 2-way rich conversations
Universal RCS
Reach users beyond Android devices & deliver RCS like experience on iPhones
Agent Assist
Offer uninterrupted support with seamless transfer from bots to live agents
Unmatched
Reach
Leverage SMS fallback to elevate experience without compromising on reach
Timely & relevant messages
Promote without falling under spam by sending expected, timely, & relevant messages with auto-capping capability
Launch campaigns across carriers
Create RCS agents, run campaigns and manage payments with ease across all carriers
Deep
Analytics
Track campaign level metrics and get insights into conversations
RCS Business Messages - Meant for every industry
Promote products, showcase new launches, drive purchases and offer post-purchase support - order tracking, cancellation, returns etc. - all within one interface
Don't just take our word for it
MTN
“We are proud of our technical collaboration.The superior technology design, robust service operations, optimum business processes, and 24x7 support are key to delivering the Next Generation Business Messaging experiences to our Brands & Business Partners.”
Orange Group
“We are happy to partner with Gupshup and offer our subscribers in Cameroon the experience of RCS for Orange Celebrite”
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Learn moreFrequently Asked Questions
We are a Conversational Engagement Platform empowering businesses to engage meaningfully with customers across commerce, marketing and support use-cases on 30+ channels
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