Engage customers across marketing, commerce, and support with rich media, branding, credible trust marks, and conversational journeys
Stand out in the SMS inbox with branded sender ID name and logo
Foster trust and credibility with verified brand profile
Increase engagement of marketing campaigns with a rich interface, while leveraging the reach of SMS
Create awe with 2-way conversations powered with images, GIFs, videos, carousels and action buttons
Drive commerce by delivering a personalized experience based on insights from purchase history
Boost CLV with interactive chatbots that upsell, cross-sell and re-engage with customers
Deliver a gratifying support experience with the optimum combination of AI chatbots and live agents
Track message performance with read receipts, action tracking and deep conversational analytics
Assist customers better by sharing installation videos, user manuals, how-tos and other support documents
Higher conversions than other channels
Consumers prefer to engage with a brand via RCS
RCS subscribers globally
Higher open rate than email
Reach users beyond android devices & deliver RCS like experience on iPhones
Offer uninterrupted support with seamless transfer from bots to live agents
Leverage SMS fallback to elevate experience without compromising on reach
Promote without falling under spam by sending expected, timely, & relevant messages with auto-capping capability
Create RCS agents, run campaigns and manage payments with ease across all carriers
Track campaign level metrics and get insights into conversations
MTN
“In an age where the world is increasingly going digital and conversations are being a habit, Google's Business Messages seamlessly weaves in Conversational Commerce with various digital entry points such as Google Search, Google Maps and etc.”
Orange Group
“We are happy to partner with Gupshup and offer our subscribers in Cameroon the experience of RCS for Orange Celebrite”
Build stronger customer connections with WhatsApp Business API. Engage customers across sales, marketing and support journeys.
Learn moreConnect with customers on Google Search, Map & Ads with Google’s Business Messages API. Delight your customers with interactive conversations.
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