Automate outbound and support calls with Voice AI

Deflect callers to digital channels, boost agent productivity, and lower contact center costs with cloud-based Voice AI API

VOICE

Trusted by leading brands globally

Marks & Spencer
Ather
mahindra
unilever
MG Hector
hyundai

Call, chat and text seamlessly within one interface

Resolve queries in one touch with ‘call-to-messaging’ deflection to WhatsApp or SMS

Improve agent efficiency, reduce average handling time, and redundant call backs with self-serve support

Improve customer satisfaction by collecting feedback via messaging on WhatsApp or any other channel

Call, chat and text seamlessly within one interface

Speed up lead generation with virtual numbers

Improve call pick-up ratio, identify high-quality leads by displaying a ten-digit number

Keep buyers’ and sellers’ personal numbers private with number masking for business virtual numbers

Improve customer response rate with superior voice quality and seamless communication

Speed up lead generation with virtual numbers

Optimize voice operations on a unified contact center platform

Manage agents remotely, improve resolution times during peak hours, and enable warm call transfers

Transform your laptop into a phone and place calls via the internet with Cloud Contact Center solution

Enhance customer experience with AI driven speech analytics and automatically transcribe calls

Optimize voice operations on a unified contact center platform
  • Calls handled <br> per day

    12 million

    Calls handled
    per day

  • Uptime for seamless <br> connectivity

    99.99%

    Uptime for seamless
    connectivity

  • Virtual numbers <br> provided

    1 million+

    Virtual numbers
    provided

Customizable cloud based voice solutions

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Turn agents into experts

Track contact-center performance through end-to-end monitoring and derive key insights through analytics

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Expand market Reach

Get access to local and international Virtual Numbers and improve operational efficiency by routing calls to your agents anywhere

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Save time with no manual dialing

Allow agents and customers to place a call instantly with a single click directly from the web or mobile app with click-to-call and click-to-video

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Enable self-serve resolution

Resolve customer queries with an automated multi-level IVR menu and reduce agent efforts through dual tone multi-frequency (DTMF) input from customers

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Reach a large audience, in minutes

Enable customizable and personalized recorded voice interactions without human intervention

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Prioritize customer privacy

Facilitate a seamless connection of two on-call entities without disclosing phone numbers with number masking solution

Customizable cloud based voice solutions

Voice experiences across industries

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Use voice as a fallback channel for OTP communication, pay bills via IVR, and deliver authentication PINs via OTP under 2FA

Banking & financial services

Easily integrate with your CRM

Initiate conversations and nurture leads directly from CRM. Automate order tracking, notifications, alerts, and customer feedback.

zoho
Salesforce
Hubspot
Freshworks
leadsquared
zendesk
sugurcrm
pipedrive
See all integrations

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Frequently Asked Questions