Empowering businesses by amplifying customer engagement with Voice API

Faster, easier, scalable cloud- based Voice Solutions enabling businesses to deliver automated communication

voice messaging API

12 million

Calls handled per day

99.99% Uptime

Uptime for seamless connectivity

6000+ customers

Customers across 65 countries

Global Partners

Customizable Cloud based Voice Solutions for Businesses

Cloud Contact Center
Enhance efficiency, boost productivity, and gain real-time insights with cost-effective and robust cloud-based inbound and outbound call center solutions
Virtual Number
Get access to local and international Virtual Numbers for expanding market reach and optimize operational efficiency by routing calls to the agents anywhere
IVR
An automated multi-level menu to resolve customer queries by reducing agents’ talktime through DTMF input entered by the customer where calls are routed to agents only if required
Number Masking
Facilitate a seamless connection of two on-call entities without the disclosure of phone numbers using an advanced data protection measure
Click-to-Call
A real-time calling widget which allows customers to place a call directly from the webpage/app
Softphone with WebRTC & MPLS
Enabling businesses to connect with customers from anywhere, anytime over the internet without the need for telephone equipment and infrastructure
Automated Outbound Calling
Enables customizable and personalized recorded voice interaction with the caller without human intervention
Lead Management
Tentacle lead management software automates lead generation process to capture customer inputs and nurture potential prospects to strengthen the entire sales process
Programmable Speech Analytics
Improve business processes with a robust, scalable and flexible speech recognition solution to analyze customer sentiments

Digitize your customer engagement with cloud-based Voice Solutions

CRM Integration
Integrates with all leading CRMs including Salesforce, Leadsquared, AWS, etc
Real-time Data Insights
Collate and analyze all your customer interactions in real-time from the dashboard, easily accessible with a single click
Remotely Accessible
The business can connect with its customers from anywhere in the world. Agents can also work remotely effortlessly
One Stop Shop for all your Voice Solutions
Comprehensive solutions ranging from missed call services, Virtual Numbers to Lead management and cloud contact centers
Scalable Support
Expand your business at ease on a smart technology platform without any limitations and be available for 24x7 support to serve businesses better
Multi-Operator Redundancy
Ensuring continuous connection through multiple network operators
Reliability & Security
Enterprise grade security & multi location data centers for the businesses
Enhanced ROI and Sales
Automated calling elevates customer experience leading to better leads conversion and higher sales

Experience a hassle-free Voice Business Account creation with Gupshup

Dedicated Account Manager
Quick & Easy Setup
Scalable and Customizable