Boost returns from ad spends with click-to-chat ads
Improve lead quality, nurture and engage better with ads that click to WhatsApp
Engage customers across sales, marketing and support journeys-with their consent, conversationally and in real-time
Send promotions, offers, and back-in-stock alerts while respecting customer permissions
Set up campaigns, send abandonment notifications, appointment alerts and re-buy reminders
Trigger order and booking confirmations, subscription reminders, delivery updates and more
Customer acquisition costs
Showcase relevant products from your catalog with WhatsApp product messages through commerce API
Send interactive multi and single-product messages to present products from your inventory
Allow adding products to the shopping cart without risking obsolete information such as price and availability
Upsell & cross-sell revenue
Complement customer care with smart Whatsapp chatbots that can handle bulk of the routine queries
Reduce response time and operational costs with canned responses and self-serve flows
Gracefully handover to live agents for complex queries or irate customers
Query resolution time
Deliver multi-lingual support and auto template translation to converse in user’s preferred language
Earn trust with clear opt-in requirements, security built in at every layer and end to end encryption
Fast-track the tedious groundwork, verification hassles and security approvals with 50% faster onboarding
Simplify launches with our template library for all your needs - appointment reminders, shipping updates, OTPs, alerts and more
Elevate campaign performance with engaging images, videos, PDFs, CTAs & quick-reply buttons enabling rich 2-way chats
Serve better with insights into trending user queries, stages and reasons for drop-offs and query resolution times
Initiate conversations and nurture leads directly from CRM. Automate order tracking, notifications, alerts, and customer feedback
Scale and grow your business with WhatsApp Commerce. Increase sales conversions boost engagement and improve customer loyalty
Learn moreEngage, transact and build strong relationships with your followers and customers by automating conversations through Gupshup's Instagram API for Direct Messenger
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