5000+
Enterprises onboarded by us
Premium
WhatsApp Partner
One of the largest
Volumes for WhatsApp Business
Trusted by leading brands
Why Gupshup’s WhatsApp Business API?
Deliver timely alerts and notifications
Build WhatsApp messaging easily and reach your customers with order and delivery updates, appointment reminders, location-targeted alerts, payment confirmation details, booking confirmations and much more
Improve your customer support experience
Assist customers on WhatsApp via bots or live agent panel, create FAQ flows for reduced ticket lifespans and create a personalized customer experience to ensure your support can shorten and improve troubleshooting
Engage with feature-rich communication
Level up your customer interaction with rich media to send and receive media files like images, audio, and PDFs, add CTA buttons and share locations on the map with messages
Lead generation and sales engagement
Lead generation CTAs and intelligent product recommendations help acquire potential customers and WhatsApp alerts can be built to convert more leads by instantly notifying your sales team reducing turnaround time
Features
Leverage the dual power of WhatsApp Business & Gupshup’s Smart Messaging Platform using just one Single API
Rich media notifications
Drive engaging conversations by sending images, docs, PDFs, audio, locations to customers
Multi-lingual support
Notify your customers in the language of your choice through auto-translation and language preferences in all languages
Opt-in management
Facilitate user opt-in with Gupshup’s end-to-end opt-in management solutions
Interactive elements
Enable engaging conversations using quick reply and call-to-action buttons
QR codes
Quickstart a conversation with your business by scanning unique QR codes
Powerful analytics
Get quantitative metrics for customer engagement to improve usage and ROI
Auto routing
Rely on our built-in Auto Intelligent Routing algorithm to automatically deliver the messages on the channel of the customers choice.
Smart dashboard
Experience the power of a self-serve dashboard to gain meaningful real-time insights to help improve the effectiveness of future customer interactions
Easy payment collection
Collect payments with 1-click payment messages sent via WhatsApp using 1-Click Bill Pay
Benefits
Make your brand ready for the digital world with Gupshup WhatsApp Chatbots
Higher Read Rates
Send your customers order and delivery updates, appointment reminders, location-targeted alerts, payment confirmation details, service and booking confirmations and much more
Improve Support Experience
Assist customers on WhatsApp via bots or live agent panel, create FAQ flows for reduced ticket lifespans and create a personalized customer experience
Lead Generation and Sales Engagement
Leverage WhatsApp alerts to convert more leads by instantly notifying your sales team and reducing turnaround time
Seamless WhatsApp Business Account creation
Leverage lowest turnaround time to go live with a dedicated account manager, avail 24x7 technical & general support
Explore the Digital World with WhatsApp Chatbots
Reimagine your business with robust AI-powered chatbot solutions for better ROI
Drive Digital Transformation
Businesses are now opting for chat first approach on consumer apps like WhatsApp
Save Customer Support Costs
Customer support costs on manual agents can be largely reduced by automation of correct use cases
Enhance Customer Experience
Chatbots respond to queries within seconds elevating customer support reducing long queue hours
Increase Revenue
Lead generation and intelligent product recommendations help acquire potential customers
Experience a hassle-free WhatsApp Business Account creation with Gupshup
The lowest turnaround time to Go Live
Dedicated account manager
24x7 technical and general support
Easy scalability
LetsGupshup
Get WhatsApp Business API for your brand!
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