Grow your business by enabling engaging conversations using WhatsApp API

Gupshup is one of the first solution providers for WhatsApp for Business, the world’s most popular messaging app, with one of the largest volumes for notifications and customer engagement

whatsapp API
5000+

Enterprises onboarded by us

Premium

WhatsApp Partner

One of the largest

Volumes for WhatsApp Business

Trusted by leading brands

youtube_1
walmart
Netflix
tata
infosys_1

Why Gupshup’s WhatsApp Business API?

  • Deliver timely alerts and notifications

    Build WhatsApp messaging easily and reach your customers with order and delivery updates, appointment reminders, location-targeted alerts, payment confirmation details, booking confirmations and much more

  • Improve your customer support experience

    Assist customers on WhatsApp via bots or live agent panel, create FAQ flows for reduced ticket lifespans and create a personalized customer experience to ensure your support can shorten and improve troubleshooting

  • Engage with feature-rich communication

    Level up your customer interaction with rich media to send and receive media files like images, audio, and PDFs, add CTA buttons and share locations on the map with messages

  • Lead generation and sales engagement

    Lead generation CTAs and intelligent product recommendations help acquire potential customers and WhatsApp alerts can be built to convert more leads by instantly notifying your sales team reducing turnaround time

Features

Leverage the dual power of WhatsApp Business & Gupshup’s Smart Messaging Platform using just one Single API

  • Rich media notifications

    Rich media notifications

    Drive engaging conversations by sending images, docs, PDFs, audio, locations to customers

  • Multi-lingual support

    Multi-lingual support

    Notify your customers in the language of your choice through auto-translation and language preferences in all languages

  • Opt-in management

    Opt-in management

    Facilitate user opt-in with Gupshup’s end-to-end opt-in management solutions

  • Interactive elements

    Interactive elements

    Enable engaging conversations using quick reply and call-to-action buttons

  • QR codes

    QR codes

    Quickstart a conversation with your business by scanning unique QR codes

  • Powerful analytics

    Powerful analytics

    Get quantitative metrics for customer engagement to improve usage and ROI

  • Auto routing

    Auto routing

    Rely on our built-in Auto Intelligent Routing algorithm to automatically deliver the messages on the channel of the customers choice.

  • Smart dashboard

    Smart dashboard

    Experience the power of a self-serve dashboard to gain meaningful real-time insights to help improve the effectiveness of future customer interactions

  • Easy payment collection

    Easy payment collection

    Collect payments with 1-click payment messages sent via WhatsApp using 1-Click Bill Pay

Benefits

Make your brand ready for the digital world with Gupshup WhatsApp Chatbots

  • Higher Read Rates

    Send your customers order and delivery updates, appointment reminders, location-targeted alerts, payment confirmation details, service and booking confirmations and much more

  • Improve Support Experience

    Assist customers on WhatsApp via bots or live agent panel, create FAQ flows for reduced ticket lifespans and create a personalized customer experience

  • Lead Generation and Sales Engagement

    Leverage WhatsApp alerts to convert more leads by instantly notifying your sales team and reducing turnaround time

  • Seamless WhatsApp Business Account creation

    Leverage lowest turnaround time to go live with a dedicated account manager, avail 24x7 technical & general support

  • Explore the Digital World with WhatsApp Chatbots

    Reimagine your business with robust AI-powered chatbot solutions for better ROI

  • Drive Digital Transformation

    Businesses are now opting for chat first approach on consumer apps like WhatsApp

  • Save Customer Support Costs

    Customer support costs on manual agents can be largely reduced by automation of correct use cases

  • Enhance Customer Experience

    Chatbots respond to queries within seconds elevating customer support reducing long queue hours

  • Increase Revenue

    Lead generation and intelligent product recommendations help acquire potential customers

Experience a hassle-free WhatsApp Business Account creation with Gupshup

  • The lowest turnaround time to Go Live

    The lowest turnaround time to Go Live

  • Dedicated account manager

    Dedicated account manager

  • 24x7 technical and general support

    24x7 technical and general support

  • Easy scalability

    Easy scalability