Meet the team

Beerud Sheth - Co-Founder and CEO LinkedIn

Beerud Sheth

Co-Founder and Chief Executive Officer

Beerud is the cofounder and CEO of Gupshup, the global leader in cloud messaging and conversational experiences. He previously founded and led Elance (now Upwork, a publicly listed company), the pioneer of online freelancing and the gig economy.

Ravi Sundararajan - Chief Operating Officer LinkedIn

Ravi Sundararajan

Chief Operating Officer

As the Chief Operating Officer, Ravi heads Product, Operations, Sales, Marketing, Business Development and Support for GupShup. Under his leadership GupShup has grown to become the leading Cloud Messaging Platform that is being used by over 36,000 businesses to build conversational experiences and better engage with their consumers.

Amit Shrivastav - VP Finance LinkedIn

Amit Shrivastav

Chief Financial Officer

Amit heads the Finance, Legal & Secretarial Function at Gupshup. He brings with him around 16 years of rich work experience in the fields of Corporate Finance, Business Planning & Strategy, Capital Markets, Compliance & Financial Controls, Accounting, and Audit functions.

Kunal Patke - VP Enigneering LinkedIn

Kunal Patke

VP Engineering

Kunal, who heads the Engineering team, has over two decades of experience in leading teams involved in developing products in diverse technologies. Prior to Gupshup, he has held several Engineering Management positions at organizations like CMC and HCL America Inc.

Nirmesh Mehta - VP Technology Architecture LinkedIn

Nirmesh Mehta

VP Technology Architecture

Nirmesh is a technologist seeking to apply expertise in high-performance systems to solving difficult real-life problems. Coding is his first love though his quest to make successful products out of ideas have made him do customer support, market research, work with bureaucrats and everything in between.

Vishnu Nadella - VP TechOps LinkedIn

Vishnu Nadella

VP TechOps

Vishnu has over 2 decade plus of experience in the IT industry with expertise in Global IT Infrastructure, Cloud Engineering, Enterprise Application and Digital transformation. Prior to Gupshup, he has held several IT leadership positions at organisations like Arisglobal, TiVo, Oracle and VMWare

Srinivas B Vijayaraghavan - VP Marketing LinkedIn

Srinivas B Vijayaraghavan

VP Marketing

Srinivas has over 2 decades of experience in running marketing for high-growth technology companies and managing corporate marketing, product marketing and demand generation. Prior to Gupshup, he held marketing leadership positions with Qubole, Pluralsight, Mobileum and Tejas Networks

Ninad Takpere - VP Sales LinkedIn

Ninad Takpere

VP Sales

Ninad, who heads Enterprise Sales Team, has over 21yrs of leadership experience in effectively managing large teams across enterprise & retail Sales, Business Development & Strategic Alliance with reputed companies viz. Mswipe, FreeCharge, Times Internet Ltd, Rediff.com. He has been a successful entrepreneur with his own venture exit quite recently viz. Shopxie.

Manoj Pandey - VP Customer Success LinkedIn

Manoj Pandey

VP Customer Success

Manoj has more than two decades of rich and engaging experience in the software industry, with demonstrated excellence in Enterprise Application Consulting, Strategic Program Management, Services Delivery, Customer Success and Customer Advocacy. Prior to joining Gupshup, he held varied senior leadership positions with UiPath, Siemens Industry SW and SAP Labs

Sudesh Vasudevan - VP Corporate Development, Strategy & Investor Relations LinkedIn

Sudesh Vasudevan

VP Corporate Development, Strategy & Investor Relations

Sudesh heads Corporate Development, Strategy & Investor Relations functions at Gupshup. He brings with him over a decade of rich technology investment banking experience at leading investment banks including Evercore and Deutsche Bank. Sudesh has advised on $50bn+ worth of M&A advisory and capital markets transactions for technlogy clients including Facebook, HP, Oracle, Palo Alto Networks and ServiceNow. Prior to joining Gupshup, Sudesh was a Managing Director at Evercore advising clients in the enterprise software and cybersecurity sectors.

Sandeep Bedi - VP Customer Success LinkedIn

Sandeep Bedi

VP Global Business Development

Sandeep, who heads Global Business Development, has extensive enterprise sales experience developing new markets and partnerships. His career of 25 years spans large technology giants like IBM, TCS and Accenture as well as startups like Icertis. Over the last 5 years he has worked with established startups to grow their sales multifold by tapping new opportunities, alliances, and product fitment.


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Added below language support for WhatsApp,

Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.

New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor.

API.ai tool is now available for developing your NLP/AI bot.

Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.

New channels added for publishing bots- Smooch.io and your website as a web widget.

Now you can access our services including the bot builder tool using your Facebook login credentials.

Now you can delete the dummy bots created for testing from the My Bots Dashboard.

You can now access Bot specific data from your Dashboard itself.

Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.

We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).

Following is the list of parameters.

  1. sender
  2. message
  3. context

However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.

  1. senderobj
  2. messageobj
  3. contextobj

You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to devsupport@gupshup.io