Craft custom conversational journeys with zero code

Empower marketing, product and support to visually orchestrate conversational flows across channels with Bot Studio

VM-GUPSHUP

Build highly customizable and interactive journeys at scale

Hyper-personalize conversations by understanding past customer conversations via tickets and live agent chats

Seamlessly test and deploy structured and AI chatbots on channels such as WhatsApp, Instagram, and web

Train your bots instantly with intent discovery, enable continuous learning by integrating your knowledge base or bulk uploading FAQs in multiple languages

Build highly customizable and interactive journeys at scale

Create rich conversational experiences

Build new journeys or pick a template - be it for a lead gen campaign, booking reminders or real-time alerts

Launch bespoke journeys in minutes with an intuitive drag-and-drop interface and elements like quick replies, lists and carousels

Integrate seamlessly with your existing ecosystem including support, CRM and live agent software tools

Create rich conversational experiences

Monitor journeys in real time and optimize performance

Assess flow analytics to identify common drop-off points, popular categories and channel-wise results

Identify your top performing journeys and replicate them across channels

Aggregate journey data to optimize each journey performance to improve conversions

Monitor journeys in real time and optimize performance

Unified orchestration, within minutes

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Build bots, with no-code

Build, train, and deploy a fully functional bot without writing a single line of code

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Create once, deploy across channels

Build a bot once for a channel such as WhatsApp and deploy it across multiple other channels

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Live agent
handover

Seamlessly transfer complex queries from bots to agents enabling faster resolution

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Robust NLU
models

Build intelligent bots faster with a pre-trained and domain specific Natural Language Understanding (NLU) engine

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Get a head start with pre-built templates

Leverage our pre-defined user journey template library to build and deploy bots within minutes

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Unlock more Value with integrations

Connect bot workflows and conversational journeys with easy integrations

Unified orchestration, within minutes

Build personalized customer journeys for your industries

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Build journeys to improve lead generation, engagement, appointment requests, and service requests

Banking

Integrate quickly with apps and platforms you already use to create powerful solutions

Initiate conversations and nurture leads directly from CRM. Automate order tracking, notifications, alerts, and customer feedback.

zoho
Salesforce
Hubspot
Freshworks
See all integrations

Frequently Asked Questions