Extraordinary customer experience

Extraordinary customer experience image
  • Enhanced customer delight
  • Improved user engagement
  • Visually appealing and better user experience
  • Higher conversion rates
  • Improved Brand visibility
  • Higher ROI from SMS messaging

GIP Messaging

GIP Messaging comes in 2 flavors and works on every device globally

GIP Native

Embedded in native messaging app,
works on certain phone brands

GIP Widget

Embedded in chat widget,
works on all devices


Key information

Cards that highlight key information

Visual appeal

Rich Media for visual appeal


One-click payment for transactions


Encryption for data security


Flows & Bots for user conversation

Many more

Many more advanced features


Enter your phone number to receive demo GIP message.

Easy to integrate, works on all devices

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Added below language support for WhatsApp,

Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.

New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor.

API.ai tool is now available for developing your NLP/AI bot.

Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.

New channels added for publishing bots- Smooch.io and your website as a web widget.

Now you can access our services including the bot builder tool using your Facebook login credentials.

Now you can delete the dummy bots created for testing from the My Bots Dashboard.

You can now access Bot specific data from your Dashboard itself.

Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.

We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).

Following is the list of parameters.

  1. sender
  2. message
  3. context

However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.

  1. senderobj
  2. messageobj
  3. contextobj

You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to devsupport@gupshup.io