Bring conversational experiences to life using GupShup's Messaging API

Illustraion Automate customer conversations using programmable messaging APIs

Automate customer conversations using programmable messaging APIs

Use GupShup Messaging APIs as programmable elements to create conversational experiences that enable rich and interactive business workflows.

Use Gupshup's Single API and its programmatic features to enable rich and interactive conversational experiences for any business workflow
  • Two Factor Auth
  • Link Tracking
  • Cross Promotion
  • Number Lookup
  • Group Messaging
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  • Outbound Dialer
  • Text-to-Speech
  • Call Patching
  • Number Masking
  • IVR
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  • Smart Messaging
  • Bot Messaging
  • NLP
  • Form Builder
  • Email
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How to use Single API to build conversational experiences

Single API to create seamless conversations across
SMS, Voice and IP Messaging

SMS

Send and receive SMS globally with built-in delivery intelligence

Voice

Make and receive calls from apps and orchestrate personalized call experiences

IP Messaging

Enable rich conversations on 28+ leading mobile messaging apps

Enterprise-grade platform backed by round the clock support

Reliable

Our platform handles 4.5 billion transactions every month, at mission critical levels of reliability and performance. System redundancy and reliable cloud platform enables us to deliver SLAs with 99.9% uptime and reliability guarantee.

Secure

Our platform is ISO 27001:2013 certified. We follow strict processes and policies designed to comply with enterprise-grade security needs such as data encryption, role-based access control, and vulnerability testing.

Always Available

Our systems are highly available (99.9% uptime guarantee), and load balanced with geographical redundancy to ensure no message is lost. Moreover, 24x7 support and help is always at hand, and our team of experts proactively monitor platform performance at all times.

Ready to start building?

Messaging API FAQ

Start building your messaging API for free with Gupshup.

Although free messaging APIs are available, they offer limited functionality that doesn't scale well as a company grows. To participate in contextual, meaningful two-way communication with customers on their preferred messaging apps, a paid messaging API like Gupshup is usually a better choice.

With this API, you can send and receive messages to and from customers in 190+ countries through any kind of messaging app. The API is easy to deploy, and complies fully with all data security/privacy regulations. To get started for free, click here.

With Gupshup, you can add SMS messaging capability to your customer service ecosystem - more easily, effectively and reliably than with any free SMS API alternative on the market. Send timely SMS to capture high-quality, qualified leads, and send automatic updates to customers about their orders and deliveries.

You can even leverage SMS messages to promote your products or services, share special/limited-time/cross-sell offers, and send abandoned cart reminders. All in all, if your goal is to provide tailored experiences to your audience, the Gupshup SMS messaging API far surpasses free SMS API options.

With the right messaging API, it's easy for businesses to programmatically send text messages to their leads or customers. To start, sign up for free on Gupshup. Once you create your account, all you need to do is buy a phone number that your business will use to send outbound SMS messages. The single Gupshup messaging API will take care of the rest.

Whether your messaging apps utilise PHP, Java, REST API, or Python, they can be easily integrated into Gupshup's API. The solution also offers multiple programmable SMS messaging features including Two-Factor Authentication (2FA) key, 2FA OTP, 2FA message, enterprise/international enterprise account, and analytics. Users can also send bulk SMS, create SMS groups, check DND status, send link tracking messages, and more.

An SMS API allows businesses to integrate SMS messaging into their existing software platforms. It is simply a code that allows one platform (or multiple platforms) to talk to and share information with another. The API connects the telecom carrier to the Internet without requiring a platform or other middleman software.

Manual SMS systems are slow, cumbersome, and require human inputs which can lead to errors or delays. An API-based system sends SMS programmatically and automatically to streamline the process. This enables the company to send messages quickly and cost-effectively. With an SMS messaging API like Gupshup, the business can even send messages outside business hours.

An SMS API is useful for sending automated, programmatic SMS messages to customers. However, its functionality is limited since it cannot send other types of messages such as WhatsApp, voice, IP, etc.

A messaging API like Gupshup is a unified API messaging service so you can send and receive messages through any kind of messaging app. So, you can send SMS, WhatsApp notifications, voice messages, email, bot messages, etc. You can even do patch calls, mask or look up numbers, build forms, track links, and more.


Please wait

Added below language support for WhatsApp,

Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.

New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor.

API.ai tool is now available for developing your NLP/AI bot.

Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.

New channels added for publishing bots- Smooch.io and your website as a web widget.

Now you can access our services including the bot builder tool using your Facebook login credentials.

Now you can delete the dummy bots created for testing from the My Bots Dashboard.

You can now access Bot specific data from your Dashboard itself.

Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.

We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).

Following is the list of parameters.

  1. sender
  2. message
  3. context

However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.

  1. senderobj
  2. messageobj
  3. contextobj

You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to devsupport@gupshup.io