As easy as 1 2 3

Connect a pre-defined template to your Facebook page to instantly launch your bot. Customize as required.

Illustraion Select a template
Select a template

Pick a template that suits your business requirement

Illustraion Set up customizations
Set up customizations

Configure your template with the available customizations

Illustraion Publish instantly
Publish instantly

Select your preferred channel and publish in a single click

Illustraion Bot Templates

Pre-defined Templates

Templates available for popular business categories. More templates being added continuously

Illustraion Anyone can build bots

Anyone can build bots

No coding skills required. Anyone can build a bot and launch it in minutes using templates

Illustraion Robust Platform

Robust Platform

Leverage powerful platform that automatically takes care of hosting, monitoring and tracking

Select a template

Restaurant template

Restaurant template

Accept online orders automatically on your Facebook page or website just by uploading your menu

more info

Botbuilder FAQ

A botbuilder is a tool that enables companies to implement automated conversational workflows or chatbots without complicated coding, programming knowledge, or technical expertise. A chatbot is a type of automated technology that can execute specific tasks with little or no human intervention. It is commonly used to automate mundane tasks like gathering information or to answer repetitive customer issues without involving a human agent.

Gupshup's Template Bot Builder tool is ideal for businesses looking to quickly create bots to automatically answer customer queries, and deliver unique conversational experiences. With pre-defined templates and numerous customisations, you can instantly launch your bot on your preferred channel in next to no time. For more information, click here.

Since a bot is a software application, it consists of code that contains commands and instructions that tell the bot how to communicate with, or in response to, human users. A set of algorithms enables a bot to complete its designated tasks.

To work, a bot consists of three main components: application/workflow logic (executable code), a database, and an Application Programming Interface (API). Using code interfaces, APIs can integrate software commands into the bot's code to extend its functions.

A botbuilder tool like Gupshup's Template Bot Builder makes it easy to design, publish and launch a customised bot so you don't have to worry about the programming details, logic, APIs, etc. It provides templates for numerous business categories and takes care of the bot's hosting, monitoring and tracking requirements. All you have to do is select a template, customise it, publish the bot, and you're done! Click here to get started.

A bot or chatbot is an automated or "virtual" agent that interacts with customers in real-time via a simple chat interface. Bot integration is the process of incorporating an automated chatbot into a messaging application to enable brands to participate in two-way, real-time, interactive customer communications.

Bot integration enables the bot software to search for information, and deliver it to the customer quickly in response to common or repetitive queries. Depending on the botbuilder platform being used, a bot can support omnichannel communications for enhanced messaging flexibility and convenience.

With its pre-defined templates and robust platform, Gupshup's Template Bot Builder is one of the easiest botbuilder tools available to quickly build and launch chatbots No coding skills are required, and the platform will automatically manage the bot's hosting, monitoring and tracking. Gupshup integrates with various messaging applications to bring the power of chatbots to any brand's omnichannel system. To know more, click here.

A chatbot is an app that interacts with humans in a contextual and conversational way. Humans also interact with it using text, graphics, or speech, thus providing a means of two-way conversations between a machine and a human.

Bots are usually used to automate repetitive tasks where human inputs are not required. It may be able to seamlessly redirect a conversation to a live human agent if it cannot adequately understand or answer the customer's queries.

A botbuilder can be used to create and customise chatbots to provide users with alerts, purchase notifications, reminders, etc. A bot can also enrich chats within a Messenger service like WhatsApp, Facebook or Telegram with content from third-party providers.

With the zero-code Template Bot Builder from Gupshup, you can build any kind of customised bot for your business, and publish it in just a few minutes. Click here to get started with this botbuilder.

The Template Bot Builder from Gupshup is a simple tool to build, customise and publish chatbots easily and quickly. This tool provides several pre-defined templates by industry, which can be effortlessly customised as per the business' unique needs. All that the brand needs to do is connect a pre-defined template to their Facebook page. This will publish the bot in a single click, and instantly launch it for use. Since this botbuilder requires no coding skills, anyone can build a bot for their business, and launch it in just a few minutes.

Template Bot Builder's powerful platform automatically takes care of hosting, monitoring and tracking, so the brand doesn't have to. Focus on delivering interactive experiences and building strong customer relationships. Gupshup will take care of the rest! Click here to get started.

Please wait

Added below language support for WhatsApp,

Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.

New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor. tool is now available for developing your NLP/AI bot.

Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.

New channels added for publishing bots- and your website as a web widget.

Now you can access our services including the bot builder tool using your Facebook login credentials.

Now you can delete the dummy bots created for testing from the My Bots Dashboard.

You can now access Bot specific data from your Dashboard itself.

Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.

We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).

Following is the list of parameters.

  1. sender
  2. message
  3. context

However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.

  1. senderobj
  2. messageobj
  3. contextobj

You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to