#1 Conversational Engagement Platform to Automate Commerce

Generate more leads, qualify them, drive discovery, share catalogues, enable shopping, collect payments, upsell or cross-sell and grow revenue

GBM

Trusted by leading consumer brands globally

Himalaya
Citi Bank
Dulux
Vicco
Visa
Axis Bank

Create marketing campaigns that convert

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Promote products with image-rich cards and carousels on high performing channels like WhatsApp and RCS

Set up <span>high-yielding</span> drip campaigns
29%
Lower customer <br> acquisition costs

Lower customer
acquisition costs

Sell more with 1:1 buying assistance

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Provide relevant upsell and cross-sell recommendations over WhatsApp, Instagram and own channels with AI powered bots

Grow order value with consultative sales
24%
Higher upsell & <br> <span>cross-sell</span> revenue

Higher upsell &
cross-sell revenue

Grow CSAT with real-time, effective support

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Share order updates and real-time tracking information, assist with service requests, collect feedback and seamlessly connect customers to live agents

Provide post purchase assistance
18%
Higher customer satisfaction

Higher customer satisfaction

Quick Integrations with 500+ Apps & Platforms

Initiate conversations and nurture leads directly from CRM. Automate order tracking, notifications, alerts, and customer feedback

Zoho
Salesforce
Hubspot
Freshworks
See all integrations

Don't just take our word for it

Global Online Director, Akris

Global Online Director, Akris

Gupshup is special for its high AI and ML competency and has strong understanding of the fashion retail business.

We get deep insights on customer behavior and decision-making process, and can provide much better service.

Director, Vicco Laboratories

Director, Vicco Laboratories

The consumer journey is non-linear today. With more time spent on social media, we want to reassure our consumers that we are easily accessible and available with just a few clicks.

The Instagram chatbot developed by Gupshup enables and simplifies the brand-consumer interaction process in a more seamless manner

  • Quarterly increase in <br> online sales revenue

    3%

    Quarterly increase in
    online sales revenue

  • Annualized ROI

    20x

    Annualized ROI

  • hours of automated conversations per month

    700+

    hours of automated conversations per month

  • Sales attribution per month

    $500K

    Sales attribution per month

Conversations across the customer lifecycle, on channels of their choice

Re-Engage

Re-Engage

Re-engage to upsell & cross sell

Discover

Discover

Chat to showcase products

Nurture

Nurture

Answer queries to ready prospects for conversion

Sell

Sell

Sell easy with 1-click payment solutions

Support

Support

Offer care anytime, anywhere

Why do 45,000+ brands love us?

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Custom & pre-approved

Templates to get started quickly on IP and owned channels

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Rich media messaging

Formats to deliver engaging CX

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Multi-lingual support

To converse in the language your customers speak

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Omnichannel

Agent interface for one view of all ongoing interactions

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Self-serve

To build, experiment and rapidly deploy new ideas

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360° insights

Into trending queries, reasons for drop-offs and query resolution times

Why do 45,000+ brands love us?

Frequently Asked Questions