sales conversions
Broader reach
and engagement
customer satisfaction

Delight your customers with an end-to-end shopping experience

Recreate the in-store shopping experience

Create an interactive mobile storefront by showcasing your offerings to customers.

  • Multi-Product Messages - Browse from a selection of 30 offerings
  • Single Product Messages - Guide your customer to one specific offering from a business’ inventory.
Service Alerts and Notifications Illustration
Global 2FA Notifications Illustration

Get your queries answered in real-time

Consumers can connect with the brand to find out more about a particular product. Get faster resolutions with from the bot, a human agent or both with the ‘message business’ button

Make shopping easier with carts

Browse a catalog, select multiple products and share it with the merchant to place the order directly through WhatsApp with the ‘Add to cart’ button.

Omni-channel messaging Illustration
Global 2FA Notifications Illustration

Enable instant and frictionless payments

Allows consumers to make payments directly from WhatsApp without navigating between multiple apps.

Pay from any one of the payment options available or with UPI-driven smart messaging with One-click bill pay enabling customers to make payments instantly within WhatsApp

Gupshup + WhatsApp - The new mobile storefront for business and customers
Hasslefree Shopping

Browse products, order and initiate payments all from WhatsApp while through your purchase journey

Seamless Integrations

Integrate with your existing e-commerce store such as Shopify, Woocommerce, and third-party payment gateways

Ease of Setting Up Stores for Brands

Bring your stores on WhatsApp across multiple industries including e-commerce, travel, property, auto and entertainment & media

Enhanced Customer Engagement

Deliver relevant notifications to customers help with purchase decisions - such as product recommendations, promos and product upsell

Get in touch

Please wait

Added below language support for WhatsApp,

Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.

New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor.

API.ai tool is now available for developing your NLP/AI bot.

Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.

New channels added for publishing bots- Smooch.io and your website as a web widget.

Now you can access our services including the bot builder tool using your Facebook login credentials.

Now you can delete the dummy bots created for testing from the My Bots Dashboard.

You can now access Bot specific data from your Dashboard itself.

Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.

We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).

Following is the list of parameters.

  1. sender
  2. message
  3. context

However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.

  1. senderobj
  2. messageobj
  3. contextobj

You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to devsupport@gupshup.io