Conversational Solutions for Fintech & NBFCs
Find more customers with automated demand generation
Create frictionless loan approval, servicing, and collection journeys
Enable WhatsApp Banking for your customers
Trusted by leading brands
Pre-built Conversational Solutions For Every Customer Workflow
Commerce
Marketing
Support
EMI Collection
Collect timely payments from customers and avoid non-performing assets
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KYC
A simple chat-based journey to collect customers’ KYC details during the onboarding process
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Messaging Solutions
Single-API for 30+ Messaging Channels
Interact and transact with your customers seamlessly across 30+ messaging channels using Gupshup’s Single API for Messaging
Advanced APIs for Automating Micro-journeys
With Advanced APIs, we give you pre-built, customizable sequences that you can plug-in and use and accelerate the automation of key business workflows
Secure Messaging
Protect sensitive customer information like transaction value, account balance with captcha, disappearing text, 3-factor authentication and other security measures
ISO 27001 certified and GDPR compliant company that supports SSL Encryption technique TLS 1.2 256 bit AES.
Interact and transact with your customers using a Single API across 30+messaging channels
SMS
Deliver text messages to 225 countries through a cost-effective and programmable single API.
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WhatsApp
Engage with customers on the most used messaging app in the world using our Single programmable messaging API and give them a conversational experience.
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RCS
Google RCS, an upgrade to SMS, offers enhanced messaging features with rich media, branding, read receipts, and suggested replies on user’s native messaging app.
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GBM
A mobile conversational channel that combines entry points on Google Maps, Search, and brand websites to create rich, asynchronous messaging experiences.
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Gupshup Messaging
Advanced messaging channel works on top of SMS, Website and native mobile apps developed by Gupshup to offer rich formats and great flexibility in developing conversational experiences.
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Why Choose Gupshup’s Conversational Solutions For Fintech
Seamless Integration
Integrate with your existing enterprise suites and IT infrastructure to give a holistic experience to users
24x7 Availability
Provide 24x7 business operations, even during lockdowns and holidays
Automated Workflows
Convert digital workflows on website/app such as account creation to conversational workflows
Cost of Engagement
Bring down the cost of engaging with customers by reducing staff involvement
Competitive Advantage
Gain edge over a competitor in terms of technology and customer experience
Be Omni-channel
Consistent experience across 30+ messaging channels and do not miss out channel specific audiences
Resources
Siply: Simple KYC Journey
Siply wanted to streamline the onboarding process of their customers who are primarily blue-collar workers. This was achieved through a conversational KYC process.
Preview
Conversational Banking: Transforming An Old System
The challenge of transforming offline and online banking to 'conversational' banking, which makes banking seamless for all generations
Listen to podcast
LetsGupshup
Know more about Gupshup for Fintech.
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