Integrate your WhatsApp Business account with Zoho CRM

Send and receive messages, start marketing with the ability to send bulk WhatsApp messages to your contacts on Zoho CRM

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ZOHO-CRM

Watch Our Zoho CRM App in action

Accelerate your business growth by reaching potential clients on their favourite messaging channel

Download from Zoho Marketplace

Get started for FREE within a few minutes!

You’ll be up and running without any technical help. Just follow these simple steps:

  • Sign up on Gupshup

    Sign up on Gupshup

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  • Install Gupshup Zoho integration

    Install Gupshup Zoho integration

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  • Connect Zoho to Gupshup

    Connect Zoho to Gupshup

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  • Start Messaging

    Start Messaging

Get Started for Free

Tools to maintain high-quality customer experience

Seamless integration

Seamless integration

Our solution easily integrates with Zoho CRM enabling you to control WhatsApp Business Account directly from Zoho

Multi user access for the same account

Multi user access for the same account

All communication goes through company’s single WhatsApp for Business Account

<span>Template-based</span> personalised bulk messages

Template-based personalised bulk messages

Send bulk WhatsApp template messages to multiple leads and contacts in one go

Live Chat

Live Chat

Live Chat with leads on WhatsApp within Zoho CRM and access chat history for each contact

Rich Media Messages

Rich Media Messages

Send rich media messages e.g. image, document and video file formats

Data Privacy & Security

Data Privacy & Security

With Gupshup’s brand trust, keep your data safe and secure

Frequently Asked Questions

Can WhatsApp, Telegram and WeChat be integrated with Zoho CRM?

Yes, you can use Gupshup WhatsApp Messaging with Zoho CRM app to enable WhatsApp messaging directly through Zoho CRM. It is easy to install and free to use.

How do I set up the Gupshup WhatsApp Messaging with Zoho CRM app?

You can follow the steps in our user guide https://docs.gupshup.io/docs/zoho-crm-integrations to install and setup the Zoho Integration.

How much time does the installation and setup take?

If you have an existing WhatsApp for Business account with Gupshup, you just have to setup your account on the Zoho CRM extension. It will take you less than 15 minutes to setup and get running. If you are yet to setup your WhatsApp for Business account with Gupshup, it will take 10 additional minutes to setup. Our setup process is fast and easy.

How can I send WhatsApp messages using the Zoho CRM integration?

Once you are done setting up our Gupshup WhatsApp Messaging for Zoho CRM app and added your Gupshup credentials, click on “WhatsApp Message” button available on the Leads / Contact / Accounts / Deals pages on the details and list page. You can click on this button and then send a WhatsApp Template Message. You can refer to our user guide for further assistance: https://docs.gupshup.io/docs/two-way-whatsapp-messaging

How do I send bulk WhatsApp messaging to my leads, directly from Zoho CRM?

Once you install the Gupshup WhatsApp Messaging for Zoho CRM app from Zoho Marketplace, select the contacts you want to send WhatsApp messages to on the Leads / Contact / Accounts / Deals list pages and click on the “WhatsApp Message” button. For further assistance, follow our user guide https://docs.gupshup.io/docs/bulk-messaging-1 or contact support.

How many contacts can I message in one go?

There is no restriction on the number of messages you can send to different contacts in one time. You can reach out to as many customers as you want.