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A Comprehensive Guide On WhatsApp API For Customer Support

On March 15, 2022

With its global reach, WhatsApp has become one of the popular messaging channels for over 2 billion users worldwide. And ever since it opened for businesses, it became the must-have customer messaging platform. 

With WhatsApp Business API, brands can build strong relationships with customers, resolve issues, discover products, increase reach and build customer loyalty. Businesses can also deploy a smart AI-enabled WhatsApp chatbot to tackle the load and streamline the customer experience. 

In this ebook, you will learn everything about WhatsApp Business API, from how it helps collect opt-ins from customers to create WhatsApp Message Templates to growing your consumer base on WhatsApp

Download this FREE guide to understand:

  • How to leverage WhatsApp Business API for customer support
  • WhatsApp Business App vs WhatsApp Business API
  • WhatsApp Message Templates: Formats & Guidelines 
  • Ways to collect opt-ins from WhatsApp Business
  • Popular use cases & case studies on WhatsApp support
  • WhatsApp <> Gupshup Integration

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