A Comprehensive Guide On WhatsApp API For Customer Support
With its global reach, WhatsApp has become one of the popular messaging channels for over 2 billion users worldwide. And ever since it opened for businesses, it became the must-have customer messaging platform.
With WhatsApp Business API, brands can build strong relationships with customers, resolve issues, discover products, increase reach and build customer loyalty. Businesses can also deploy a smart AI-enabled WhatsApp chatbot to tackle the load and streamline the customer experience.
In this ebook, you will learn everything about WhatsApp Business API, from how it helps collect opt-ins from customers to create WhatsApp Message Templates to growing your consumer base on WhatsApp.
Download this FREE guide to understand:
- How to leverage WhatsApp Business API for customer support
- WhatsApp Business App vs WhatsApp Business API
- WhatsApp Message Templates: Formats & Guidelines
- Ways to collect opt-ins from WhatsApp Business
- Popular use cases & case studies on WhatsApp support
- WhatsApp <> Gupshup Integration
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