With refurbished technologies and ever-growing digitalization, the real estate industry faces constant changes. It becomes challenging to cope with enhanced customer expectations for high-quality services with an ever-increasing workload. Although nearly every industry employs chatbots today, it takes much more for a real estate industry to provide such unrestricted functionality.
Conversational AI (Artificial Intelligence) offers virtual assistants diverse capabilities and acts as a virtual interface in the real estate ecosystem. Let’s discuss how conversational AI leverages customer service efforts and how to make the most of it in the real estate business.